Abstract
The insured and patients tend to be sceptical of healthcare through managed care. Managed care limits the patients’/insured’s freedom to choose physicians and possible treatments as well as requiring patients to assume greater responsibility for their own health, which perhaps they do not want. Robinson (2001, p. 2623) aptly remarked: “Consumers experience managed care’s cost control strategies in form of barriers to access, administrative complexity, and the well-articulated frustration of their caregivers.”
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Amelung, V.E. (2019). Acceptance of Managed Care. In: Healthcare Management. Springer Texts in Business and Economics. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-59568-8_18
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