Zusammenfassung
Technologische Entwicklungen verändern die Art, wie wir leben, insbesondere die Art und Weise, wie wir arbeiten. Innerhalb dieses Kapitels werden die Besonderheiten digitaler Arbeit beschrieben und die Herausforderungen für MitarbeiterInnen diskutiert. Beispielsweise führt die digitale Transformation von Arbeit dazu, dass MitarbeiterInnen einer Bankfiliale mit ihren KundInnen vermehrt online kommunizieren und interagieren und demnach über virtuelle Kommunikationskompetenzen verfügen sollten. Des Weiteren werden beispielsweise in Logistikzentren Transportaufgaben von Robotersystemen übernommen und menschliche Arbeitskraft wird vermehrt zur Planung, Programmierung und Steuerung der Technologien eingesetzt. Diese, sowie weitere Besonderheiten digital transformierter Arbeit werden innerhalb dieses Kapitels beschrieben.
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Gerdenitsch, C., Korunka, C. (2019). Digitale Transformation der Wissens- und Industriearbeit. In: Digitale Transformation der Arbeitswelt . Die Wirtschaftspsychologie. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-55674-0_2
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