Abstract
Co-creation of IT value has received substantial focus from the IS research community over the past years. However, few if any have studied this phenomenon from a process perspective, and our understanding of the processes leading to successful co-creation is therefore limited. To address this shortcoming, we studied a complex, e-government case involving 38 government agencies intending to co-create value from a common IT platform. We used a mixed method approach, involving both qualitative and quantitative data. Data analysis was guided by two strands of theory, namely the theory of institutional entrepreneurship and the co-creation of IT value. Our findings suggest that neither theory is sufficient to provide a processual7 understanding of co-creation. Consequently, we propose a novel process for the entrepreneurial co-creation of IT value.
Chapter PDF
References
Love, P.E.D., Irani, Z.: An exploratory study of information technology evaluation and benefits management practices of SMEs in the construction industry. Information & Management 42, 227–242 (2004)
Ward, J., Daniel, E.: Benefits Management. Delivering Value from IT Investments. Wiley, Chichester (2006)
Grover, V., Kohli, R.: Cocreating IT value: New capabilities and metrics for multifirm environments. MIS Quarterly 36, 225–232 (2012)
Sarker, S., Sarker, S., Sahaym, A., Bjørn-Andersen, N.: Exploring value cocreation in relationships between ERP vendor and its partners: A revelatory case study. MIS Quarterly 36, 317–338 (2012)
DiMaggio, P.: Interest and agency in institutional theory. In: Zucker, L.G. (ed.) Institutional patterns and organizations, pp. 3–12. Ballinger Pub. Co., Cambridge (1988)
Stevenson, H.H., Jarillo, J.C.: A paradigm of entrepreneurship: Entrepreneurial management. Strategic Management Journal 11, 17–27 (1990)
Battilana, J., Leca, B., Boxenbaum, E.: How actors change institutions - Towards a theory of institutional entrepreneurship. The Academy of Management Annals 3, 65–107 (2009)
Scholl, H.J., Klischewski, R.: E-Government Integration and Interoperability: Framing the Research Agenda. International Journal of Public Administration 30, 889–920 (2007)
Flak, L.S., Solli-Sæther, H.: The Shape of Interoperabiity: Reviewing and Characterizing a Central Area within eGovernment Research. In: 45th Hawaii International Conference on System Sciences (HICSS-45), Maui, USA, pp. 2643–2652 (2012)
Prahalad, C.K., Ramaswamy, V.: Creating unique value with customers. Strategy & Leadership 32, 4–9 (2004)
Dyer, J.H., Singh, H.: The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review 23, 660–679 (1998)
Kohli, R., Grover, V.: Business value of IT: An essay on expanding research directions to keep up with the times. Journal of the Association for Information Systems 9, 23–39 (2008)
Gnyawali, D., Fan, W.G., Penner, J.: Competitive actions and dynamics in the digital age: An empirical investigation of social networking firms. Information Systems Research 21, 594–613 (2010)
Webster, J., Watson, R.T.: Analyzing the Past to Prepare for the Future: Writing a Literature Review, vol. 25, pp. xiii-xxiii. MIS Quarterly (2002)
Rai, A., Pavlou, P.A., Ghiyoung, I., Du. Interfirm, S.: IT capability profiles and communications for cocreating relational value: Evidence from the logistics industry. MIS Quarterly 36, 213–262 (2012)
Hadaya, P., Cassivi, L.: Joint collaborative planning as a governance mechanism to strengthen the chain of IT value co-creation. Journal of Strategic Information Systems 21, 182–200 (2012)
Solli-Sæther, H., Flak, L.S.: Interoperability, maturity and benefits in e-government. In: Norsk konferanse for organisasjoners bruk av informasjonsteknologi(Nokobit), Universitetet i Nordland, Bodø (2012)
Flak, L.S., Solli-Sæther, H.: Benefits realization in e-government: Institutional entrepreneurship or just hype? In: 46th Hawaii International Conference on System Sciences (HICSS-46), Maui, USA, pp. 2062–2071 (2013)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 IFIP International Federation for Information Processing
About this paper
Cite this paper
Solli-Sæther, H., Flak, L.S. (2014). Proposing an Entrepreneurial Process for the Co-creation of IT Value. In: Janssen, M., Scholl, H.J., Wimmer, M.A., Bannister, F. (eds) Electronic Government. EGOV 2014. Lecture Notes in Computer Science, vol 8653. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-44426-9_26
Download citation
DOI: https://doi.org/10.1007/978-3-662-44426-9_26
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-44425-2
Online ISBN: 978-3-662-44426-9
eBook Packages: Computer ScienceComputer Science (R0)