Abstract
Selecting an Engineering and Scientific software (ES) system is an arduous process. The overall satisfaction derived from this type of system depends on many variables. This study analyzes the influence of a number of ESS predictor variables on overall satisfaction. This study confirms the theories that suggest that ESS ease of operation, computer reliability and tech support — trouble shooting are the major determinants of overall computer user satisfaction.
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Rushinek, A., Rushinek, S. (1985). Engineering and Scientific Software Control Standards Modelling: An Interactive Expert System Using Telecommunications. In: Adey, R.A. (eds) Engineering Software IV. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-21877-8_14
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DOI: https://doi.org/10.1007/978-3-662-21877-8_14
Publisher Name: Springer, Berlin, Heidelberg
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