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Clinical Research Informatics pp 123–145Cite as

The Evolving Role of Consumers

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Part of the book series: Health Informatics ((HI))

Abstract

The culmination of the changes in healthcare, motivated in many ways by the rapid evolution of information and communication technologies in parallel with the shift toward increased patient decision-making and empowerment, has critical implications for clinical research, from recruitment and participation to, ultimately, successful outcomes. This chapter explores the developments impacting health consumers from various perspectives, with some focus on foundational issues in health communication and information behaviors as related to health consumerism. An overarching concern is the information environment within which health consumers are immersed, which is increasingly social, and underlying communication issues and emerging technologies contributing to the changing nature of patients’ information world. Not surprisingly, we will see that core findings from communication and information behavior research have relevance for our current understanding and future models of the evolving role of the health consumer.

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Authors and Affiliations

  1. School of Information, College of Arts and Sciences, University of South Florida, Tampa, FL, USA

    James E. Andrews PhD & Christina Eldredge MD

  2. Department of Communication, University of Kentucky, Lexington, KY, USA

    J. David Johnson PhD

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  1. James E. Andrews PhD
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  2. J. David Johnson PhD
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Editors and Affiliations

  1. Duke University School of Nursing, Durham, NC, USA

    Rachel L. Richesson

  2. School of Information, University of South Florida, Tampa, FL, USA

    James E. Andrews

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Andrews, J.E., David Johnson, J., Eldredge, C. (2019). The Evolving Role of Consumers. In: Richesson, R., Andrews, J. (eds) Clinical Research Informatics. Health Informatics. Springer, Cham. https://doi.org/10.1007/978-3-319-98779-8_7

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