Abstract
Industrial Internet-of-Things (IIOT) is transforming manufacturing operations. Successful adoption of IIOT requires understanding today’s factories, their diverse inhabitants, and the obstacles to further digitization. It also requires anticipating how these conditions and inhabitants will change in the future. As organizations maneuver through this transformation, the narrative often centers on the trope that technology enables and humans hinder. Our work suggests the opposite. Humans will have plenty to do in the future factory and will be critical to transformation success. Further, workers see change as critical for maintaining competitiveness of both themselves personally and their companies. This paper draws from a study of 145 manufacturing workers and leaders from a range of manufacturing settings. It identifies triggers that motivate consideration of smart technologies today, examines participant expectations for the future, and uses personas as a mechanism for examining differences that are likely to influence the design and adoption of these technologies.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Tuch, A., Trusell, R., Hornbaek, K.: Analyzing users’ narratives to understand experience with interactive products. In: Proceedings of CHI 2013, pp. 2079–2088. ACM Press (2013)
Beyer, H., Holtzblatt, K.: Contextual design. Interactions 6(1), 32–42 (1999)
Young, I.: Mental Models: Aligning Design Strategy with Human Behavior. Rosenfeld Media, New York (2008)
Westerman, G., McAfee, A.: The Digital Advantage: How Digital Leaders Outperform Their Peers in Every Industry. Research Brief, The MIT Center for Digital Business (2012)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
McCreary, F., Petrick, I., Zafiroglu, A. (2019). Designing for the Future Factory: Exploring the Co-evolution of Manufacturing Digital Intensity and Personas. In: Karwowski, W., Trzcielinski, S., Mrugalska, B., Di Nicolantonio, M., Rossi, E. (eds) Advances in Manufacturing, Production Management and Process Control. AHFE 2018. Advances in Intelligent Systems and Computing, vol 793. Springer, Cham. https://doi.org/10.1007/978-3-319-94196-7_12
Download citation
DOI: https://doi.org/10.1007/978-3-319-94196-7_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-94195-0
Online ISBN: 978-3-319-94196-7
eBook Packages: EngineeringEngineering (R0)