Abstract
With the introduction of intelligent and autonomous systems into factory environments, workplaces where human employees work alongside digital counterparts will become increasingly informational. We develop a generic framework for hypothetical workplaces to investigate how complexities create to uncertainties. Complexity may be explained through the Level of Abstractions used to model a system, and it is encountered in its dynamic form as an alteration of information flow between agents in a phenomenological relationship. Analyzing these systems as ‘information flows’ brings to light the uncertainity(ies) the workers of the future will have to cope with. We develop first concepts that can be used to develop heuristics to manage these uncertainties in complex manufacturing environments. These heuristics may also be useful in creating optimized workplaces that combine the individual abilities of both humans and machines. The framework proposed in this paper may be subject for an empirical validation of these heuristics in the future.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Broy, M. (ed.): Cyber-Physical Systems. Innovation Durch Software-Intensive Eingebettete Systeme. Springer, Heidelberg (2010)
Monostori, L., Váncza, J., Kumara, S.: Agent-based systems for manufacturing. CIRP Ann. 55(2), 697–720 (2006)
Simondon, G., Malaspina, C., Rogove, J.: On the Mode of Existence of Technical Objects. Univocal Publishing, Minneapolis (2017)
Müller, R., Vette, M., Hörauf, L., Speicher, C., Jatti, K.: Concept and implementation of an agent-based control architecture for a cyber-physical assembly system. In: Proceedings of the 3rd International Conference on Control, Mechatronics and Automation (ICCMA 2015) (2016)
Li, K., Wieringa, P.A.: Understanding perceived complexity in human supervisory control. Cogn. Technol. Work 2(2), 75–88 (2000)
Park, J.: The Complexity of Proceduralized Tasks. Springer, London
Pekrun, R., Vogl, E., Muis, K.R., Sinatra, G.M.: Measuring emotions during epistemic activities: the epistemically-related emotion scales. Cogn. Emotion 31(6), 1268–1276 (2016)
Schutz, A.: Reflections on the Problem of Relevance. Yale University Press, New Haven (1970)
Ihde, D.: Technology and the Lifeworld: From Garden to Earth. Indiana University Press, Bloomington (1996)
Verbeek, P.-P., Crease, R.P.: What Things Do: Philosophical Reflections on Technology, Agency, and Design. Pennsylvania State University Press, University Park (2005)
Huber, G.P., Daft, R.L.: The information environments of organizations. In: Jablin, F.M., Putnam, L.L., Roberts, K.H., Porter, L.W. (eds.) Handbook of Organizational Communication: An Interdisciplinary Perspective, pp. 130–164. Sage Publications, Thousand Oaks (1987)
Bedford, T., Cooke, R.: What is uncertainty? In: Probabilistic Risk Analysis: Foundations and Methods, pp. 17–38. Cambridge University Press, Cambridge (2001)
Xing, J., Manning, C.: Complexity and Automation Displays of Air Traffic Control: Literature Review and Analysis. Federal Aviation Administration, Civil Aeromedical Institute, Oklahoma City, OK (2005)
Federal Ministry of Labour and Social Affairs: White Paper Work 4.0: Re-Imagining Work. Federal Ministry of Labour and Social Affairs, Directorate-General for Basic Issues of the Social State, the Working World and the Social Market Economy, Berlin, Germany (2017)
Floridi, L.: The Philosophy of Information. Oxford University Press, Oxford (2011)
Floridi, L.: Is semantic information meaningful data? Phil. Phenomenol. Res. 70(2), 351–370 (2005)
Floridi, L.: The method of levels of abstraction. Minds Mach. 18(3), 303–329 (2008)
Floridi, L.: The logic of design as a conceptual logic of information. Minds Mach. 27(3), 495–519 (2017)
Devlin, K.J.: Logic and Information. Cambridge University Press, Cambridge (1997)
Hinton, A.: Understanding Context: Environment, Language, and Information Architecture. O’Reilly, Sebastopol (1991)
Edmonds, B.: What is complexity? — the philosophy of complexity per se with application to some examples in evolution. In: Heylighen, F., Aerts, D. (eds.) The Evolution of Complexity, pp. 1–18. Kluwer, Dordrecht (1999)
Deshmukh, A.V., Talavage, J.J., Barash, M.M.: Complexity in manufacturing systems, Part 1: analysis of static complexity. IIE Trans. 30(7), 645–655 (1998)
Elmaraghy, W., Urbanic, R.: Modelling of manufacturing systems complexity. CIRP Ann. 52(1), 363–366 (2003)
Saracevic, T.: The Notion of Relevance in Information Science: Everybody Knows What Relevance is, but, What is it Really?. Morgan & Claypool, San Rafael (2017)
Büttner, S., Wunderlich, P., Niggemann, O., Röcker, C.: Managing complexity: towards intelligent error-handling assistance trough interactive alarm flood reduction. In: Holzinger, A., Kieseberg, P., Tjoa, A.M., Weippl, E. (eds.) Machine Learning and Knowledge Extraction, pp. 69–82. Springer, Heidelberg (2017)
Robert, S., Büttner, S., Röcker, C., Holzinger, A.: Reasoning under uncertainty: towards collaborative interactive machine learning. In: Holzinger, A. (ed.) Machine Learning for Health Informatics: State-of-the-Art and Future Challenges, pp. 357–376. Springer, Heidelberg, Germany (2016)
Fellmann, M., Robert, S., Büttner, S., Mucha, H., Röcker, C.: Towards a framework for assistance systems to support work processes in smart factories. In: Holzinger, A., Kieseberg, P., Tjoa, A.M., Weippl, E. (eds.) Machine Learning and Knowledge Extraction, pp. 59–68. Springer, Heidelberg (2017)
Röcker, C.: Socially dependent interaction in smart spaces: how the social situation influences the interaction style in computer-enhanced environments. In: Proceedings of the International IEEE Conference on Mechanical and Electrical Technology (ICMET 2010), pp. 314–318 (2010)
Büttner, S., Sand, O., Röcker, C.: Exploring design opportunities for intelligent worker assistance: a new approach using projection-based AR and a novel hand-tracking algorithm. In: Braun, A., Wichert, R., Maña, A. (eds.) Ambient Intelligence, pp. 33–45. Springer, Heidelberg (2017)
Paelke, V., Röcker, C.: User Interfaces for Cyber-Physical Systems: Challenges and Possible Approaches. In: Marcus, A. (ed.) Design, user experience, and usability: design discourse, pp. 75–85. Springer International Publishing, Switzerland (2015)
Bainbridge, L.: Ironies of automation. Automatica 19(6), 775–779 (1983). https://doi.org/10.1016/0005-1098(83)90046-8
Suchman, L.A.: Plans and Situated Actions: The Problem of Human-Machine Communication. Cambridge University Press, Cambridge (1999)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
Dhiman, H., Plewe, D., Röcker, C. (2019). Addressing Uncertainties in Complex Manufacturing Environments: A Multidisciplinary Approach. In: Karwowski, W., Trzcielinski, S., Mrugalska, B., Di Nicolantonio, M., Rossi, E. (eds) Advances in Manufacturing, Production Management and Process Control. AHFE 2018. Advances in Intelligent Systems and Computing, vol 793. Springer, Cham. https://doi.org/10.1007/978-3-319-94196-7_10
Download citation
DOI: https://doi.org/10.1007/978-3-319-94196-7_10
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-94195-0
Online ISBN: 978-3-319-94196-7
eBook Packages: EngineeringEngineering (R0)