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Two Task-focused Pillars of Authentic Conversations

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Abstract

Craig was about to start a performance conversation with Mary, one of his supervisors . He had arranged to meet Mary in a quiet, comfortable room away from his office.

Authenticity is the new emotional intelligence.

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Notes

  1. 1.

    Baker, T.B. (2013). The end of the performance review: A new approach to appraising employee performance. London: Palgrave Macmillan.

  2. 2.

    CIPD (2012). Where has all the trust gone? London, Chartered Institute of Personnel and Development retrieved from http://www.trustinorganizations.com/Resources/Documents/WhereHasAllTheTrustGone.pdf.pdf.

  3. 3.

    Morin, J.J. (2011). Better make it real: Defining and expressing organizational authenticity. Leader to Leader, 61, 12–16.

  4. 4.

    Ibid.

  5. 5.

    https://www.psychologytoday.com/basics/empathy.

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Baker, T. (2019). Two Task-focused Pillars of Authentic Conversations. In: Bringing the Human Being Back to Work. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-93172-2_5

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