Abstract
Based on his extensive knowledge gained in leading positions of military aviation, the author demonstrates that reaching, and sometimes even exceeding, the limits of human capacity plays an increasingly crucial role in incidents involving modern and highly complex systems. As a result, the author states, we have to realize that people—even when they are qualified personnel—err and cannot prevail in all critical situations. In addition, one person alone will no longer be able to handle the mass of data contained in highly complex systems. Instead, individual experts must turn into communicative team players. This requires that soft as well as hard skills have to be continuously trained and evaluated.
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Notes
- 1.
Crew, Maintenance, and Team Resource Management are all referred to as CRM in the text.
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Klement, P. (2018). Error Management in the German Armed Forces’ Military Aviation. In: Hagen, J. (eds) How Could This Happen?. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-76403-0_13
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