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The Challenges to Preventing Losses in Retailing: Views from Retail Loss Prevention Managers and Directors

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Retail Crime

Part of the book series: Crime Prevention and Security Management ((CPSM))

Abstract

There has been relatively little research on the ways in which crime prevention decisions in the commercial environment take account of the need to protect people and property and other assets on the one hand, and yet don’t impede the commercial imperative on the other. This chapter explores the perspective of loss prevention managers. Perhaps one of the most striking findings is that it is the engagement of staff, the employees, that is seen as the key crime prevention approach. The benefits and drawbacks of various approaches are examined and some of the key influences on determining not just what works but what actually gets provided.

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Notes

  1. 1.

    For this reason I have used the term here in a general sense in the remainder of this paper.

  2. 2.

    In the two cases here where a range was given the mean of the two scores was taken to calculate the overall average.

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Acknowledgements

The author would like to thank the editors, an anonymous reviewer and Professor Adrian Beck for comments on earlier drafts of this chapter and Clint Reid for his support.

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Authors and Affiliations

  1. Perpetuity Research & Consultancy International Ltd, Tunbridge Wells Kent, UK

    Martin Gill

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  1. Martin Gill
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Editors and Affiliations

  1. Department of Urban Planning and Built Environment, KTH Royal Institute of Technology, Stockholm, Sweden

    Vania Ceccato

  2. Applied Criminology Centre, University of Huddersfield, Huddersfield, United Kingdom

    Rachel Armitage

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Gill, M. (2018). The Challenges to Preventing Losses in Retailing: Views from Retail Loss Prevention Managers and Directors. In: Ceccato, V., Armitage, R. (eds) Retail Crime. Crime Prevention and Security Management. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-73065-3_14

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  • DOI: https://doi.org/10.1007/978-3-319-73065-3_14

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  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-319-73064-6

  • Online ISBN: 978-3-319-73065-3

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