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Expectations and Encounters: Comparing Perceptions of Police Services Among the Underprivileged in South Africa and Zimbabwe

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The Palgrave Handbook of Criminology and the Global South

Abstract

Access to basic services is most challenging in underprivileged communities in the South. In many cases, services are either deficient or unavailable. The research uses household surveys from 2010 in under-resourced urban communities from South Africa and Zimbabwe to explore how police are perceived by 200 residents from each site. Findings highlight that while the police are expected to be responsible for the prevention and fighting of crime, participants either resorted to their own devices when confronted with security threats or only referred specific concerns to the police. The research contributes to the understanding of how police services in modern, urban Africa are imagined, perceived and encountered. It sheds light on the disjuncture between the expectations placed on the police and the reality of the service provided.

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Notes

  1. 1.

    Marikana involved the killing of 34 striking miners on 16 August 2012. It has been likened to the Sharpeville Massacre, where the police fatally shot 69 anti-apartheid protestors at Sharpeville on 21 March 1960.

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Mutongwizo, T. (2018). Expectations and Encounters: Comparing Perceptions of Police Services Among the Underprivileged in South Africa and Zimbabwe. In: Carrington, K., Hogg, R., Scott, J., Sozzo, M. (eds) The Palgrave Handbook of Criminology and the Global South. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-65021-0_28

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  • DOI: https://doi.org/10.1007/978-3-319-65021-0_28

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