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Experiences of E-Government Development Implementation in Developing Countries: Challenges and Solutions

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International E-Government Development

Abstract

This book chapter analyses past experiences in the implementation of e-government in developing countries to learn lessons for improving its implementation in the future, which could help to achieve more transparent, participative and democratic societies. To achieve this aim, a systematic review on e-government research has been performed to examine the main limiting factors in e-government implementations. In this sense, we think that a systemic thinking approach is needed to be applied in developing countries to undertake successful e-government implementation. This means acting in three different scopes at the same time: (a) organizational structure and processes; (b) investment in IT infrastructure; and (c) investment in education to make citizens ready to use IT. These findings would help politicians and public managers in developing countries to make efficient decisions when implementing e-government initiatives.

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Acknowledgments

This research was carried out with financial support from the Regional Government of Andalusia (Spain), Department of Innovation, Science and Enterprise (Research project number P11-SEJ-7700).

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Authors and Affiliations

  1. University of Granada, Granada, Spain

    Laura Alcaide Muñoz & Manuel Pedro Rodríguez Bolívar

Authors
  1. Laura Alcaide Muñoz
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  2. Manuel Pedro Rodríguez Bolívar
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Editors and Affiliations

  1. Department of Accounting and Finance, University of Granada, Granada, Spain

    Laura Alcaide Muñoz

  2. Department of Accounting and Finance, University of Granada, Granada, Spain

    Manuel Pedro Rodríguez Bolívar

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Alcaide Muñoz, L., Rodríguez Bolívar, M.P. (2018). Experiences of E-Government Development Implementation in Developing Countries: Challenges and Solutions. In: Alcaide Muñoz, L., Rodríguez Bolívar, M. (eds) International E-Government Development . Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-63284-1_1

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