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Smarter as the New Urban Agenda pp 87–107Cite as

Rethinking Learning in the Smart City: Innovating Through Involvement, Inclusivity, and Interactivities with Emerging Technologies

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Part of the book series: Public Administration and Information Technology ((PAIT,volume 11))

Abstract

This chapter explores the learning dimension of the smart city and the potential for innovation through use of an early-stage social radio tool. Based on use experience with the tool, this study aims to provide an understanding of: (a) how participatory and collaborative engagement can be fostered and (b) the awareness aspect of emerging technologies. Emergence theory (e.g., emergent behaviors) and the key concepts of awareness, creativity, and innovation are used to provide a context and framework for investigation of use experience with a tool designed for learning through involvement, inclusivity, and interactivities. Nam and Pardo’s technology–people–institution framework for smart cities provides the basis for expanding upon and rethinking learning in the smart city—specifically, rethinking learning flows and relationships to enable interactivities and mutual learning between local government and educators/learners. A case study approach incorporating under design (e.g., a minimally viable tool) is used and multiple methods of data collection and analysis are employed in generating quantitative and qualitative findings. This work makes several contributions to the eGovernment literature by providing: (a) insight into the value of under-design approaches in understanding and assessing tools at the early development stages for eGovernment, transformational government, and lean government; (b) a framework for rethinking and innovating the learning city; and (c) an expanded way of looking at and working with learning and innovation in the smart city that may have implications for other types of eGovernment relationships (e.g., G2C, G2B, and G2G).

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Abbreviations

4P:

Public–private–people–partnership

G2B:

Government and businesses

G2C:

Government and citizens

G2G:

Interagency or government to government

l-Government:

Lean government

OSS:

Open source software

R5 Framework:

Reveal, refine, reuse, release, and run

UNESCO:

United Nations Educational, Scientific and Cultural Organization

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Authors and Affiliations

  1. AmbientEase, #541, 185-911 Yates Street, V8V 4Y9, Victoria, BC, Canada

    H. Patricia McKenna

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  1. H. Patricia McKenna
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Correspondence to H. Patricia McKenna .

Editor information

Editors and Affiliations

  1. Centro de Investigacion y Docencia Economicas (CIDE), Mexico, D.F. C.P., Mexico

    J. Ramon Gil-Garcia

  2. Center for Technology in Government, University at Albany State University of New York, Albany, New York, USA

    Theresa A. Pardo

  3. Myongji University, Seoul, Korea (Republic of)

    Taewoo Nam

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McKenna, H. (2016). Rethinking Learning in the Smart City: Innovating Through Involvement, Inclusivity, and Interactivities with Emerging Technologies. In: Gil-Garcia, J., Pardo, T., Nam, T. (eds) Smarter as the New Urban Agenda. Public Administration and Information Technology, vol 11. Springer, Cham. https://doi.org/10.1007/978-3-319-17620-8_5

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