Skip to main content

An Improvement on the Progress Bar: Make It a Story, Make It a Game

  • Conference paper
  • First Online:
Advances in Usability, User Experience, Wearable and Assistive Technology (AHFE 2020)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1217))

Included in the following conference series:

Abstract

Progress bars provide progress information for users while waiting. Given that users dislike waiting, shortening users’ time perception and improving their tolerance for waiting are essential for the design of progress bars. This study investigated the impact of progress bar decorations on users’ time perception and tolerance for waiting. Within the context of loading articles, the results from experiment one showed that unpredictable decorations above progress bars significantly increased participants’ tolerance for waiting. Experiment two provided a context for software installation and revealed that participants perceived significantly shorter waiting time and maintained a higher tolerance for waiting while playing games, compared to watching game videos. These findings provide an innovative idea for the design of the progress bar - make it a story, make it a game, which can be used in various situations to greatly improve user experience.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Branaghan, R.J., Sanchez, C.A.: Feedback preferences and impressions of waiting. Hum. Factors 51, 528–538 (2009)

    Article  Google Scholar 

  2. Nah, F.F.-H.: A study on tolerable waiting time: how long are web users willing to wait? Behav. Inf. Technol. 23, 153–163 (2004)

    Article  Google Scholar 

  3. King, A.B.: Speed Up Your Site: Web Site Optimization. New Riders (2003)

    Google Scholar 

  4. Torkzadeh, G., Dhillon, G.: Measuring factors that influence the success of internet commerce. Inf. Syst. Res. 13, 187–204 (2002)

    Article  Google Scholar 

  5. Krishnan, S.S., Sitaraman, R.K.: Video stream quality impacts viewer behavior: inferring causality using quasi-experimental designs. IEEE/ACM Trans. Netw. 21, 2001–2014 (2013)

    Article  Google Scholar 

  6. Harrison, C., Yeo, Z., Hudson, S.E.: Faster progress bars: manipulating perceived duration with visual augmentations. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1545–1548. ACM (2010)

    Google Scholar 

  7. Li, S., Chen, C.-H.: The effect of progress indicator speeds on users’ time perceptions and experience of a smartphone user interface. In: International Conference on Human-Computer Interaction, pp. 28–36. Springer (2019)

    Google Scholar 

  8. Kim, W., Xiong, S., Liang, Z.: Effect of loading symbol of online video on perception of waiting time Int. J. Hum. Comput. Interact. 33, 1001–1009 (2017)

    Article  Google Scholar 

  9. Kurusathianpong, P., Tangmanee, C.: Comparison of perceived waiting time between two lengths of progress indicator and two styles of graphics animation with perceived uncertainty as a covariate. In: 2018 Seventh ICT International Student Project Conference (ICT-ISPC), pp. 1–6. IEEE (2018)

    Google Scholar 

  10. Yang, L., Dai, R., Zhang, Z.: Effects of the progress bar on the user’s time-distance perception. Chin. J. Ergon. 5 (2013)

    Google Scholar 

  11. Liu, W.: The influence of the mode of progress bar on time perception of system response time (in Chinese). Psychol. Appl. 6, 20–24 (2015)

    Google Scholar 

  12. Conn A.P.: Time affordances. In: Proceedings of CHI, vol. 95 (1995)

    Google Scholar 

  13. Block, R.A., Zakay, D.: Prospective and retrospective duration judgments: a meta-analytic review. Psychon. Bull. Rev. 4, 184–197 (1997)

    Article  Google Scholar 

  14. Block, R.A., Zakay, D., Hancock, P.A.: Human aging and duration judgments: a meta-analytic review. Psychol. Aging 13, 584 (1998)

    Article  Google Scholar 

  15. Grondin, S.: Timing and time perception: a review of recent behavioral and neuroscience findings and theoretical directions. Attention Percept. Psychophys. 72, 561–582 (2010)

    Article  Google Scholar 

  16. Liikkanen, L.A., Gómez, P.G.: Designing interactive systems for the experience of time. In: Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, pp. 146–155. ACM (2013)

    Google Scholar 

  17. Wang, X., Goh, D.H.-L., Lim, E.-P., Vu, A.W.L., Chua, A.Y.K.: Examining the effectiveness of gamification in human computation. Int. J. Hum. Comput. Interact. 33, 813–821 (2017)

    Article  Google Scholar 

  18. Zakay, D.: Relative and absolute duration judgments under prospective and retrospective paradigms. Percept. Psychophys. 54, 656–664 (1993)

    Article  Google Scholar 

  19. Xu Q., Wei L.: Review of Cognitive Models of Time Perception and Estimation Chinese J. Appl. Psychol. 2, (2002)

    Google Scholar 

  20. Hemmes, N.S., Brown, B.L., Kladopoulos, C.N.: Time perception with and without a concurrent nontemporal task. Percept. Psychophys. 66, 328–341 (2004)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Manhua Wang .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Li, W., Wang, M., Li, W., Cai, B., Shi, Y. (2020). An Improvement on the Progress Bar: Make It a Story, Make It a Game. In: Ahram, T., FalcĂŁo, C. (eds) Advances in Usability, User Experience, Wearable and Assistive Technology. AHFE 2020. Advances in Intelligent Systems and Computing, vol 1217. Springer, Cham. https://doi.org/10.1007/978-3-030-51828-8_51

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-51828-8_51

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-51827-1

  • Online ISBN: 978-3-030-51828-8

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics