Abstract
In this demo paper, we describe a Multi Agent System (MAS) application for monitoring and evaluation of the ethical behavior of customer service agents in an online chat point w.r.t their institution/company’s codes of ethics and conduct. This MAS is realized using the state-of-the-art JaCaMo framework, and can be practically demonstrated to an audience.
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Dyoub, A., Costantini, S., Lisi, F.A.: Learning answer set programming rules for ethical machines. In: Proceedings of the Thirty Fourth Italian Conference on Computational Logic CILC, Trieste, Italy, 19–21 June 2019. CEUR-WS.org (2019). http://ceur-ws.org/Vol-2396/
Dyoub, A., Costantini, S., Lisi, F.A.: Towards an ILP application in machine ethics. In: Kazakov, D., Erten, C. (eds.) Proceedings of the 29th International Conference on Inductive Logic Programming - ILP 2019, Plovdiv, Bulgaria, 3–5 September 2019. LNAI, vol. 11770, pp. 1–10. Springer (2020). https://doi.org/10.1007/978-3-030-49210-63
Dyoub, A., Costantini, S., Lisi, F.A.: Towards ethical machines via logic programming. In: Proceedings 35th International Conference on Logic Programming (Technical Communications), ICLP 2019 Technical Communications, Las Cruces, NM, USA, 20–25 September 2019. EPTCS, vol. 306, pp. 333–339 (2019). https://doi.org/10.4204/EPTCS.306.39
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Dyoub, A., Costantini, S., Lisi, F.A., De Gasperis, G. (2020). Demo Paper: Monitoring and Evaluation of Ethical Behavior in Dialog Systems. In: Demazeau, Y., Holvoet, T., Corchado, J., Costantini, S. (eds) Advances in Practical Applications of Agents, Multi-Agent Systems, and Trustworthiness. The PAAMS Collection. PAAMS 2020. Lecture Notes in Computer Science(), vol 12092. Springer, Cham. https://doi.org/10.1007/978-3-030-49778-1_35
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DOI: https://doi.org/10.1007/978-3-030-49778-1_35
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