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Critical Review of Knowledge Management in Healthcare

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Recent Advances in Intelligent Systems and Smart Applications

Part of the book series: Studies in Systems, Decision and Control ((SSDC,volume 295))

Abstract

Healthcare is considered a pillar for keeping humans alive, thus managing their health through diagnosing and treating the disease or illness is a must, in addition to preventing it. Knowledge management (KM) in healthcare domain plays a substantial role in the implementation of different processes to ensure the existence of good and outstanding healthcare systems. In this study, a systematic review is carried out among previous studies to observe KM processes studies with respect to healthcare. Based on a search strategy, the systematic review offers a broad analysis of 10 quality assessed research articles published in peer-reviewed journals from 2009 till 2019. The results provide findings regarding the most KM processes studied, which are knowledge sharing and applications, and the least KM processes studied, which are knowledge acquisition and protection. Surveys and interviews were used as research methods to avail information in the context of KM processes. Taiwan, Finland, United States, Ghana, and Pakistan were the most active countries in the surveyed studies. Furthermore, the contributors to these studies were healthcare staff. This review study attempts to determine and feature KM processes research as an increase considering healthcare systems.

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Acknowledgements

This work is a part of a project undertaken at the British University in Dubai.

Author information

Authors and Affiliations

  1. Faculty of Engineering and IT, The British University in Dubai, Dubai, UAE

    Afrah Almansoori, Mohammed AlShamsi, Said A. Salloum & Khaled Shaalan

  2. General Department of Forensic Science and Criminology, Dubai Police, Dubai, UAE

    Afrah Almansoori

  3. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, UAE

    Said A. Salloum

Authors
  1. Afrah Almansoori
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  2. Mohammed AlShamsi
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  3. Said A. Salloum
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  4. Khaled Shaalan
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Corresponding author

Correspondence to Said A. Salloum .

Editor information

Editors and Affiliations

  1. Department of Information Technology, Al Buraimi University College, Al Buraimi, Oman

    Mostafa Al-Emran

  2. Faculty of Engineering and IT, The British University in Dubai, Dubai, United Arab Emirates

    Khaled Shaalan

  3. Faculty of Computers and Artificial Intelligence, Cairo University, Giza, Egypt

    Aboul Ella Hassanien

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Almansoori, A., AlShamsi, M., Salloum, S.A., Shaalan, K. (2021). Critical Review of Knowledge Management in Healthcare. In: Al-Emran, M., Shaalan, K., Hassanien, A. (eds) Recent Advances in Intelligent Systems and Smart Applications. Studies in Systems, Decision and Control, vol 295. Springer, Cham. https://doi.org/10.1007/978-3-030-47411-9_6

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