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International Joint conference on Industrial Engineering and Operations Management

IJCIEOM 2019: Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM pp 522–531Cite as

The Perception of Knowledge Management by Small and Medium-Sized IT Companies, Campos Gerais, Brazil

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Part of the book series: Lecture Notes on Multidisciplinary Industrial Engineering ((LNMUINEN))

Abstract

Knowledge Management (KM) is important tool for small and medium sized enterprises (SMEs) survive in the market. Information technology (IT) facilitated inclusion the SMEs in the KM process. Therefore, it was investigated the perception of knowledge management in IT SMEs in a region of Brazil, through the application of a questionnaire. Then it was identified that, although some variables had a frequent occurrence, the creation of new knowledge is not effective in the companies interviewed.

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Author information

Authors and Affiliations

  1. Industrial Engineering Department, The Federal University of Technology - Paraná, Monteiro Lobato, s/n - Km 04, Ponta Grossa, Brazil

    Fernanda Gomes de Andrade, Cristiane Karyn Carvalho Araújo, Sabrine Basso, André Luiz Przybysz & Antônio Carlos Francisco

Authors
  1. Fernanda Gomes de Andrade
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  2. Cristiane Karyn Carvalho Araújo
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  3. Sabrine Basso
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  4. André Luiz Przybysz
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  5. Antônio Carlos Francisco
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Corresponding author

Correspondence to Fernanda Gomes de Andrade .

Editor information

Editors and Affiliations

  1. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Zoran Anisic

  2. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Bojan Lalic

  3. Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia

    Danijela Gracanin

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de Andrade, F.G., Araújo, C.K.C., Basso, S., Przybysz, A.L., Francisco, A.C. (2020). The Perception of Knowledge Management by Small and Medium-Sized IT Companies, Campos Gerais, Brazil. In: Anisic, Z., Lalic, B., Gracanin, D. (eds) Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM. IJCIEOM 2019. Lecture Notes on Multidisciplinary Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-43616-2_55

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  • DOI: https://doi.org/10.1007/978-3-030-43616-2_55

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-43615-5

  • Online ISBN: 978-3-030-43616-2

  • eBook Packages: EngineeringEngineering (R0)

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