Abstract
Industrial failures are associated with poor maintenance planning, directly affecting organizational productivity. When equipment failures occur, established contracts allow fines to be imposed on organizations, sometimes due to delivery delays or product failures due to poor quality. The aim of this paper was to perform a literature review on the elements that cause risks of contractual fines due to equipment unavailability. To perform this work, a literature review was made based on published scientific articles on topics of predictive maintenance, preventive maintenance and corrective maintenance, production planning and control (PPC), financial risks for contractual fines and availability of machinery in industrial processes, as well as maintenance workforce qualification. Maintenance and operation, as the most important administrative and operational functions of production, are responsible for meeting the following requirements: quality, speed, reliability, flexibility and cost. As a result, it was found in the literature that a well-trained and motivated maintenance team performs higher quality short-term tasks, reducing machine repair times, and reducing the number of fines for failure to meet contractual deadlines. These results were corroborated by verification in four supply chain companies in the agricultural and construction machinery sector.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Hui, Y.V., Leung, L.C., Linn, R.: Optimal machining conditions with costs of quality and tool maintenance for turning. Int. J. Prod. Res. 39(4), 647–665 (2001)
Ahmad, S., Schroeder, R.G.: The impact of human resource management practices on operational performance: recognizing country and industry differences. J. Oper. Manage. 21(1), 19–43 (2003)
Khan, F.I., Haddara, M.: Risk-based maintenance (RBM): a new approach for process plant inspection and maintenance. Process Saf. Prog. 23(4), 252–265 (2004)
Alsyouf, I.: The role of maintenance in improving companies’ productivity and profitability. Int. J. Prod. Econ. 105(1), 70–78 (2007)
Al-Najjar, B.: The lack of maintenance and not maintenance which costs: a model to describe and quantify the impact of vibration-based maintenance on company’s business. Int. J. Prod. Econ. 107(1), 260–273 (2007)
Kans, M.: An approach for determining the requirements of computerized maintenance management systems. Comput. Ind. 59(1), 32–40 (2008)
Lee, H.H.Y., Scott, D.: Overview of maintenance strategy, acceptable maintenance standard and resources from a building maintenance operation perspective. J. Build. Apprais. 4(1), 269–278 (2009)
Ma, Y., Chu, C., Zuo, C.: A survey of scheduling with deterministic machine availability constraints. Comput. Ind. Eng. 58(2), 199–211 (2010)
Simões, J.M., Gomes, C.F., Yasin, M.M.: A literature review of maintenance performance measurement: a conceptual framework and directions for future research. JQME 17(2), 116–137 (2011)
Peng, D.X., Schroeder, R.G., Shah, R.: Competitive priorities, plant improvement and innovation capabilities, and operational performance: a test of two forms of fit. Int. J. Oper. Prod. Manage. 31(5), 484–510 (2011)
Jabbour, C.J.C., da Silva, M.E., Paiva, E.L., Almada, F.C.: Environmental management in Brazil: is it a completely competitive priority? J. Clean. Prod. 21(1), 11–22 (2012)
Choudhari, S.C., Adil, G.K., Ananthakumar, U.: Configuration of manufacturing strategy decision areas in line production system: five case studies. Int. J. Adv. Manuf. Technol. 64(1), 459–474 (2013)
Fitouhi, M., Nourelfath, M.: Integrating noncyclical preventive maintenance scheduling and production planning for multi-state systems. Reliab. Eng. Syst. Saf. 121(1), 175–186 (2014)
Lu, Z., Cui, W., Han, X.: Integrated production and preventive maintenance scheduling for a single machine with failure uncertainty. Comput. Ind. Eng. 80(1), 236–244 (2014)
Tavares, L.A.: Business Centered Maintenance. NAT, Rio de Janeiro (2005)
Díaz, E., Martín, M.L.: Un análisis de las configuraciones genéricas de la estrategia de producción de empresas industriales españolas. CEDE 10(32), 149–176 (2007)
Burgess, C.J.C.: A Tutorial on support vector machine pattern recognition. Data Min. Knowl. Disc. 2(2), 121–167 (1998)
Calantone, R.J., Cavusgil, S.T., Zhao, Y.: Learning orientation, firm innovation capability, and firm performance. Ind. Mark. Manage. 31(6), 515–524 (2002)
Cárdenas Aguirre, D.M., Castrillón Gómez, Ó.D., Becerra Rodríguez, F., García, A., Giraldo García, J.A., Ibarra Mirón, S., Zapata Gómez, A.: Gestión de la Producción: Una Aproximación Conceptual. Universidad Nacional de Colombia, Unibiblos, Bogotá (2008)
Kathuria, R., Porth, S.J., Kathuria, N.N., Kohli, T.K.: Competitive priorities and strategic consensus in emerging economies: evidence from India. Int. J. Oper. Prod. Manage. 30(8), 879–896 (2010)
Slack, N., Lewis, M.: Operations Strategy. Harlow, England (2017)
Longoni, A., Cagliano, R.: Environmental and social sustainability priorities: their integration in operations strategies. Int. J. Oper. Prod. Manage. 35(2), 216–245 (2015)
Maletič, D., Maletič, M., Gomišček, B.: The impact of quality management orientation on maintenance performance. Int. J. Prod. Res. 52(6), 1744–1754 (2014)
Luo, W., Cheng, T.C.E., Ji, M.: Single-machine scheduling with a variable maintenance activity. Comput. Ind. Eng. 79(1), 168–174 (2015)
Ishizaka, A., Nemery, P.: Assigning machines to incomparable maintenance strategies with ELECTRE-SORT. Omega 47(1), 45–59 (2014)
Robson, K., Trimble, R., MacIntyre, J.: Creating and sustaining a maintenance strategy: a practical guide. J. Bus. Adm. Res. 2(1), 77–84 (2013)
Brown, S.J., May, I.L.: Risk-based hazardous protection and prevention by inspection and maintenance. Trans. ASME J. Press. Vessel Technol. 122(3), 362–367 (2003)
Arendt, J.S.: Using quantitative risk assessment in the chemical process industry. Reliab. Eng. Syst. Saf. 29(1), 133–149 (1990)
Kaufman, D.L., Lewis, M.E.: Machine maintenance with workload considerations. Nav. Res. Logist. 54(7), 750–766 (2007)
Garza-Reyes, J.A.: From measuring overall equipment effectiveness (OEE) to overall resource effectiveness (ORE). JQME 21(4), 506–527 (2015)
Mhada, F.A., Hajji, R.M., Gharbi, A., Pellerin, R.: Production control of unreliable manufacturing systems producing defective items. JQME 17(3), 238–253 (2011)
Acknowledgements
Pontifícia Universidade Católica do Paraná (PUCPR), Instituto Federal do Paraná (IFPR) and Universidade Tecnológica Federal do Paraná (UTFPR).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Sanches, A.M., de Souza, L.J., da Costa, S.E.G., de Lima, E.P. (2020). Risks of Contractual Fines for Failures in the Industrial Production Process and the Relation with the Importance of the Qualification of the Work in the Maintenance. In: Anisic, Z., Lalic, B., Gracanin, D. (eds) Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM. IJCIEOM 2019. Lecture Notes on Multidisciplinary Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-43616-2_17
Download citation
DOI: https://doi.org/10.1007/978-3-030-43616-2_17
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-43615-5
Online ISBN: 978-3-030-43616-2
eBook Packages: EngineeringEngineering (R0)