Abstract
This chapter illustrates that how one thinks about communication must shape how one approaches conflict, and vice versa. Individuals hoping to transform conflict not only must apply the tools and strategies of their field but must do so in the context of communicating to specific and often widely divergent audiences. Likewise, not only must communicators create documents to help ensure that work is accomplished effectively, efficiently, and safely, but they must deal with their own and others’ conflicts. This chapter highlights research and practice in a range of contexts, including the roles of social media in war, of gender in alternative dispute resolution, and of genre during times of industrial crisis.
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Richards, A.R., Lamberti, A.P. (2019). Dynamic Connections: Interdisciplinary Approaches to Conflict and Communication. In: Lamberti, A., Richards, A. (eds) Communication and Conflict Studies. Palgrave Pivot, Cham. https://doi.org/10.1007/978-3-030-32746-0_1
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DOI: https://doi.org/10.1007/978-3-030-32746-0_1
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