Skip to main content

The Clash Between New and Old Models of Surveillance System: A Case Study of Change Laboratory in a Workers’ Health Reference Center

  • Chapter
  • First Online:
Collaborative Development for the Prevention of Occupational Accidents and Diseases

Abstract

This chapter presents the results of Change Laboratory (CL) procedures in a Workers’ Health Reference Center (CEREST) to improve working conditions and enable its staff to use CL methodology in their own territory in the future. One year after the 3-year intervention, the staff was interviewed to assess its results. The findings reveal that part of the actors expanded the work activity’s object, promoting changes in work organization and using the methodology as a surveillance tool. However, there is always resistance to the new model, due to pressure for quantity over quality, lack of engagement of some people within the team and hesitations of the management. More effort and time will be necessary to consolidate the new model by the workers.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    What is your activity? What is the purpose of CEREST? How do you contribute to this goal? What are your experiences of success and failure? What contributed to success? What contributed to failure? Do you think CEREST has made any progress in its history?

  2. 2.

    How did CEREST change after the end of CL sessions? Why were the meetings interrupted? How is CEREST now? How is the division of labour? Did the change take place in the same way in all sectors? How is the relationship with management? What if the CL was not used? Is it worse or better than it was before? Is there any change that remained? In relation to the change of personnel, did the people who entered have any training regarding the new model?

References

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Cerveny, G.C.d.O., Coluci, M.Z.O., Mendes, R.W.B., Vilela, R.A.d.G. (2020). The Clash Between New and Old Models of Surveillance System: A Case Study of Change Laboratory in a Workers’ Health Reference Center. In: Vilela, R., Pereira Querol, M., Beltran Hurtado, S., Cerveny, G., Lopes, M. (eds) Collaborative Development for the Prevention of Occupational Accidents and Diseases. Springer, Cham. https://doi.org/10.1007/978-3-030-24420-0_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-24420-0_13

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-24419-4

  • Online ISBN: 978-3-030-24420-0

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics