Skip to main content

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1002))

  • 1365 Accesses

Abstract

Reducing turnover has always been  a key issue in any industry. Reducing turnover will help organizations to retain their key employees, thus contributing to the higher productivity and possibly profitability as well. In this study, an insight has been contributed into the relationship between perceived organizational politics and alternate job offering higher pay with turnover amongst the employees of Bank Alfalah (Karachi). A cross-sectional study with a deductive approach was carried out. The responses collected through survey questionnaires from the employees of Bank Alfalah revealed that turnover has a significantly positive relationship with perceived organizational politics and alternate job with higher pay. It was also found out that office politics is a stronger factor to convert turnover intention into decision. Findings in this research offer important implications for the banking industry, as well as for theory in research driven by organizational politics and higher pay offered by alternate job.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Abbas, M., Raja, U., et al.: Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. J. Manag. 40(7), 1813–1830 (2014)

    Google Scholar 

  2. Abbasi, S.M., Hollman, K.W.: Turnover: the real bottom line. Public Pers. Manag. 29(3), 333–342 (2000)

    Article  Google Scholar 

  3. Arnold, H.J., Feldman, D.C.: A multivariate analysis of the determinants of job turnover. J. Appl. Psychol. 67(3), 350 (1982)

    Article  Google Scholar 

  4. Azeem, M., Humayon, A.A.: The impact of pay satisfaction, job stress, and abusive supervision on turnover intention among banking employees (2017)

    Google Scholar 

  5. Bell, E., Bryman, A., Harley, B.: Business Research Methods. Oxford University Press (2018)

    Google Scholar 

  6. Bloom, M., Michel, J.G.: The relationships among organizational context, pay dispersion, and among managerial turnover. Acad. Manag. J. 45(1), 33–42 (2002)

    Google Scholar 

  7. Bretz Jr., R.D., Boudreau, J.W., Judge, T.A.: Job search behavior of employed managers. Pers. Psychol. 47(2), 275–301 (1994)

    Article  Google Scholar 

  8. Budhwar, P.S., Varma, A., et al.: Insights into the Indian call centre industry: can internal marketing help tackle high employee turnover? J. Serv. Mark. 23(5), 351–362 (2009)

    Article  Google Scholar 

  9. Burns, T.: Micropolitics: mechanisms of institutional change. Adm. Sci. Q. 257–281 (1961)

    Article  Google Scholar 

  10. Chhetri, P., Afshan, N., Chatterjee, S.: The impact of perceived organizational politics on work attitudes: the moderating role of leader-member-exchange quality. In: Politics and Social Activism: Concepts, Methodologies, Tools, and Applications, pp. 1229–1242. IGI Global (2016)

    Google Scholar 

  11. Choudhury, R.R., Gupta, V.: Impact of age on pay satisfaction and job satisfaction leading to turnover intention: a study of young working professionals in India. Manag. Labour Stud. 36(4), 353–363 (2011)

    Article  Google Scholar 

  12. Cotton, J.L., Tuttle, J.M.: Employee turnover: a meta-analysis and review with implications for research. Acad. Manag. Rev. 11(1), 55–70 (1986)

    Article  Google Scholar 

  13. Cropanzano, R., Howes, J.C., et al.: The relationship of organizational politics and support to work behaviors, attitudes, and stress. J. Organ. Behav. Int. J. Ind. Occup. Organ. Psychol. Behav. 18(2), 159–180 (1997)

    Google Scholar 

  14. Sophie, D.W., Slvbivs, M.E.: Employee turnover (volatility) and labor productivity. WSE Report 7 (2015)

    Google Scholar 

  15. Daskin, M., Tezer, M.: Organizational politics and turnover: an empirical research from hospitality industry. Tourism 60(3), 273–291 (2012)

    Google Scholar 

  16. DeConinck, J.B., Stilwell, C.D.: Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions. J. Bus. Res. 57(3), 225–231 (2004)

    Article  Google Scholar 

  17. Falk, J., Karamcheva, N., et al.: Comparing the effects of current pay and defined benefit pensions on employee retention. Working paper 2018-06. Technical Report (2018)

    Google Scholar 

  18. Ferris, G.R., Kacmar, K.M.: Perceptions of organizational politics. J. Manag. 18(1), 93–116 (1992)

    Google Scholar 

  19. Gandz, J., Murray, V.V.: The experience of workplace politics. Acad. Manag. J. 23(2), 237–251 (1980)

    Google Scholar 

  20. Haque, A., Fernando, M., Caputi, P.: The relationship between responsible leadership and organisational commitment and the mediating effect of employee turnover intentions: an empirical study with Australian employees. J. Bus. Ethics 1–16 (2017)

    Google Scholar 

  21. Hochwarter, W.A., Perrewé, P.L., et al.: Commitment as an antidote to the tension and turnover consequences of organizational politics. J. Vocat. Behav. 55(3), 277–297 (1999)

    Article  Google Scholar 

  22. Hochwarter, W.A., Kiewitz, C., et al.: Positive affectivity and collective efficacy as moderators of the relationship between perceived politics and job satisfaction. J. Appl. Soc. Psychol. 33(5), 1009–1035 (2003)

    Article  Google Scholar 

  23. Kacmar, K.M., Andrews, M.C., et al.: Ethical leadership and subordinate outcomes: the mediating role of organizational politics and the moderating role of political skill. J. Bus. Ethics 115(1), 33–44 (2013)

    Article  Google Scholar 

  24. Kafeel, N., Alvi, A.K.: What play significant role in increasing turnover intention: job hopping or perceived organizational politics? (2015)

    Google Scholar 

  25. Khalid, J., Ahmed, J.: Perceived organizational politics and employee silence: supervisor trust as a moderator. J. Asia Pac. Econ. 21(2), 174–195 (2016)

    Article  Google Scholar 

  26. Kiewitz, C., Hochwarter, W.A., et al.: The role of psychological climate in neutralizing the effects of organizational politics on work outcomes. J. Appl. Soc. Psychol. 32(6), 1189–1207 (2002)

    Article  Google Scholar 

  27. Kim, J.K., Fu, Y.: The effect of perceptions of organizational politics on turnover intention and organizational citizenship behavior in Chinese convergency companies. J. Digit. Converg. 13(8), 177–189 (2015)

    Article  Google Scholar 

  28. Labrague, L., McEnroe-Petitte, D., Gloe, D., Tsaras, K., Arteche, D., Maldia, F.: Organizational politics, nurses’ stress, burnout levels, turnover intention and job satisfaction. Int. Nurs. Rev. 64(1), 109–116 (2017)

    Article  Google Scholar 

  29. Lum, L., Kervin, J., et al.: Explaining nursing turnover intent: job satisfaction, pay satisfaction, or organizational commitment? J. Organ. Behav. Int. J. Ind. Occup. Organ. Psychol. Behav. 19(3), 305–320 (1998)

    Google Scholar 

  30. Mayhew, R.: Employee turnover, definitions and calculations. The Houston (2013)

    Google Scholar 

  31. Mellat Parast, M., Fini, E.E.H.: The effect of productivity and quality on profitability in US airline industry: an empirical investigation. Manag. Serv. Q. Int. J. 20(5), 458–474 (2010)

    Google Scholar 

  32. Mintzberg, H., Mintzberg, H.: Power In and Around Organizations, vol. 142. Prentice-Hall, Englewood Cliffs, NJ (1983)

    Google Scholar 

  33. Mobley, W.H.: Some unanswered questions in turnover and withdrawal research. Acad. Manag. Rev. 7(1), 111–116 (1982)

    Article  Google Scholar 

  34. Mobley, W.H., Griffeth, R.W., et al.: Review and conceptual analysis of the employee turnover process. Psychol. Bull. 86(3), 493 (1979)

    Article  Google Scholar 

  35. Moon, K., Bergemann, P, et al.: Manufacturing Productivity with Worker Turnover. Social Science Electronic Publishing (2018)

    Google Scholar 

  36. Naseer, S., Raja, U., et al.: Perils of being close to a bad leader in a bad environment: exploring the combined effects of despotic leadership, leader member exchange, and perceived organizational politics on behaviors. Leadersh. Q. 27(1), 14–33 (2016)

    Article  Google Scholar 

  37. Phillips, J.J., Connell, A.O.: Managing Employee Retention (2003)

    Google Scholar 

  38. Pless, N.M., Maak, T.: Responsible leadership: pathways to the future. In: Responsible Leadership. Springer, pp. 3–13 (2011)

    Google Scholar 

  39. Poon, J.M.: Situational antecedents and outcomes of organizational politics perceptions. J. Manag. Psychol. 18(2), 138–155 (2003)

    Article  Google Scholar 

  40. Sarkar, J.: Linking compensation and turnover: retrospection and future directions. IUP J. Organ. Behav. 17(1) (2018)

    Google Scholar 

  41. Shafiq, M., Khan, N.U., et al.: Organizational justice mitigates adverse effects of perceived organizational politics on employees turnover intentions at workplace. J. Manag. Info 4(1), 6–11 (2017)

    Article  Google Scholar 

  42. Tekleab, A.G., Bartol, K.M., Liu, W.: Is it pay levels or pay raises that matter to fairness and turnover? J. Organ. Behav. Int. J. Ind. Occup. Organ. Psychol. Behav. 26(8), 899–921 (2005)

    Google Scholar 

  43. Thornton, L.M., Esper, T.L., Autry, C.W.: Leader or lobbyist? How organizational politics and top supply chain manager political skill impacts supply chain orientation and internal integration. J. Supply Chain Manag. 52(4), 42–62 (2016)

    Article  Google Scholar 

  44. Vandenberghe, C., Tremblay, M.: The role of pay satisfaction and organizational commitment in turnover intentions: a two-sample study. J. Bus. Psychol. 22(3), 275–286 (2008)

    Article  Google Scholar 

  45. Walton, J.: Exploring reasons for employee turnover: a case study of the retail industry in Atlanta, Georgia. Ph.D. thesis, Northcentral University (2018)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Aimon Iqbal .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Iqbal, A., Khan, A., Ahmed, S. (2020). Turnover: Organizational Politics or Alternate Job Offer?. In: Xu, J., Ahmed, S., Cooke, F., Duca, G. (eds) Proceedings of the Thirteenth International Conference on Management Science and Engineering Management. ICMSEM 2019. Advances in Intelligent Systems and Computing, vol 1002. Springer, Cham. https://doi.org/10.1007/978-3-030-21255-1_49

Download citation

Publish with us

Policies and ethics