Abstract
With the rapid change in technology and the popularity of online-offline activities, the applications of Internet of Things allows various objects, things and services to connected to each other anytime, anywhere. The efficiency and the effectiveness of information enhances both production and management. Better information design motivates users and enriches their experience. This study aims to build a sharing economy service network through a visual information approach. Through the processes of inventory, thinking, planning and building, the research team searches for the touch points, gaps and opportunities throughout the user’s journey in order to understand the current situation and design a new service. The relationship between stakeholders and visitors/users is visualized during the analytical phase. Visual information viewpoints are applied for design development and for preparing service guild kits.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Stephany, A.: The Business of Sharing: Making It in the New Sharing Economy. Palgrave Macmillan, New York (2015)
PR Newswire: Honestay is the origin of sharing economy. https://www.prnewswire.com/news-releases/homestay-is-the-origin-of-sharing-economy-249415791.html. Accessed 27 Jan 2019
Walsh, B.: Today’s smart choice: don’t own share. In: 10 ideas that will change the world, TIME Magzine, March 17, 2011
Krämer, S.: Trace, writing, diagram: reflections on spatiality, intuition, graphical practices and thinking. In: András, B., NyÃri, K. (eds.) The Power of the Image: Emotion, Expression, Explanation, p. 6. Peter Lang, Frankfurt am Main and New York (2014)
Botsman, R., Rogers, R.: What’s Mine is Yours: The Rise of Collaborative Consumption. Harper Collins Publishers, New York (2010)
Zoref, L.: Mindsharing: The Art of Crowdsourcing Everything. Portfolio Publishing, New York (2015)
Acknowledgments
Thankful for the research received supports from the Ministry of Science & Technology, ROC, Taiwan, project MOST 107-2410-H-011-020. The appreciation also extends to VIDlab project assistant, Hsing-Ya Tang, who helped up in data collection, mapping for analysis, and discussion together for solutions.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this paper
Cite this paper
Lin, T.S. (2020). Conceptualizing a Sharing Economy Service Through an Information Design Approach. In: Ahram, T. (eds) Advances in Artificial Intelligence, Software and Systems Engineering. AHFE 2019. Advances in Intelligent Systems and Computing, vol 965. Springer, Cham. https://doi.org/10.1007/978-3-030-20454-9_34
Download citation
DOI: https://doi.org/10.1007/978-3-030-20454-9_34
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-20453-2
Online ISBN: 978-3-030-20454-9
eBook Packages: EngineeringEngineering (R0)