Skip to main content

Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles

  • Conference paper
  • First Online:
Book cover Advances in Usability and User Experience (AHFE 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 972))

Included in the following conference series:

Abstract

Cognitive Systems Engineering (CSE) provides methods for system design, which base on the analysis of cognitive demands in the work domain. CSE methods are successfully used to design decision support for many domains, but they provide no guidance on how to develop design concepts after cognitive requirements are derived. By means of the Applied Cognitive Work Analysis (ACWA), a CSE methodology for the analysis and design of decision support systems, we show how Situation Awareness Oriented Design (SAOD) principles could support the definition of requirements for design. We applied the methodology to develop mobile systems for the support of fire brigade team leaders on board a vessel. The results show that using the guidance in form of SAOD principles can enrich the design process compared to the application of ACWA without this guidance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Rasmussen, J., Pejtersen, A.M., Goodstein, L.P.: Cognitive Systems Engineering. Wiley, New York (1994)

    Google Scholar 

  2. Naikar, N., Hopcroft, R., Moylan, A.: Work domain analysis: theoretical concepts and methodology. Technical report (DSTO-TR-1665), Defence Science & Technology Organisation. Victoria, Australia (2005)

    Google Scholar 

  3. Elm, W., Potter, S., Gualtieri, J., Roth, E., Easter, J.: Applied cognitive work analysis: a pragmatic methodology for designing revolutionary cognitive affordances. In: Hollnagel, E. (ed.) Handbook for Cognitive Task Design, pp. 357–382. Lawrence Erlbaum Associates, London (2003)

    Google Scholar 

  4. Endsley, M.R., Jones, D.G.: Designing for Situation Awareness: An Approach to Human-Centered Design. Taylor and Francis, London (2012)

    Google Scholar 

  5. Potter, S., Gualtieri, J., Elm, W.: Case studies: applied cognitive work analysis in the design of innovative decision support. In: Hollnagel, E. (ed.) Handbook for Cognitive Task Design, pp. 653–678. Lawrence Erlbaum Associates, London (2003)

    Google Scholar 

  6. Endsley, M.R.: Toward a theory of situation awareness in dynamic systems. Hum. Factors 37(1), 32–64 (1995)

    Article  Google Scholar 

  7. Endsley, M.R., Bolstad, C.A., Jones, D.G., Riley, J.M.: Situation awareness oriented design: from user’s cognitive requirements to creating effective supporting technologies. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 47, pp. 268–272 (2003)

    Article  Google Scholar 

  8. Dalinger, E., Ley, D.: A reference model for designing decision support systems in novel work domains. In: Proceedings of IEEE International Conference on Systems, Man, and Cybernetics, SMC 2011, pp. 1615–1620 (2011)

    Google Scholar 

  9. Dalinger, E.: A framework for design of an integrated system for decision support and training. In: Proceedings of the 31st European Conference on Cognitive Ergonomics, ECCE 2013. ACM, New York (2013)

    Google Scholar 

  10. Vicente, K.J.: Ecological interface design: progress and challenges. Hum. Factors 44, 62–78 (2002)

    Article  Google Scholar 

  11. Woods, D.D.: Toward a theoretical base for representation design in the computer medium: ecological perception and aiding human cognition. In: Flach, J., Hancock, P., Caird, J., Vicente, K. (eds.) Global Perspectives on the Ecology of Human-Machine Systems, pp. 157–188. Lawrence Erlbaum Associates, Hillsdale (1995)

    Google Scholar 

  12. Roth, E.M., Malin, J.T., Schreckenghost, D.L.: Paradigms for intelligent interface design. In: Helander, M.G., Landauer, T.K., Prabhu, P.V. (eds.) Handbook of Human-Computer Interaction, pp. 1177–1201. North-Holland, Amsterdam (1997)

    Chapter  Google Scholar 

Download references

Acknowledgments

This paper describes the research that is a part of a project funded by the German Federal Ministry of Education and Research. The authors would like to thank the staff members of the fire department of Wilhelmshaven (Germany) for their grateful assistance.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Elena Dalinger .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Dalinger, E., Feiser, D. (2020). Closing the Gap of Creating Design Concepts for DSS by Applying the Situation Awareness Oriented Design Principles. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2019. Advances in Intelligent Systems and Computing, vol 972. Springer, Cham. https://doi.org/10.1007/978-3-030-19135-1_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-19135-1_2

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-19134-4

  • Online ISBN: 978-3-030-19135-1

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics