Abstract
This paper reviews the trends in the evaluation system used for public administration in the context of adopting the New Public Management principles in public administration in order to evaluate the gaps and underline the future developments. The research is focused on theoretical and practical aspects and proposes a new approach for the evaluation of governmental services. The proposed evaluation system is mainly focused on indicators connected with the evaluation of the employees of the public institutions activity and gives a central role to the opinion of citizens, as main beneficiaries of the governmental services. It quantifies both aspects concerning policy and culture quality and human resources. The development and implementation can contribute to the improvement of overall evaluation of the public sector governance.
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Acknowledgements
This research was financed by the Programme P1—The Development of the National System of Research and Development of the National Plan for Research, Development and Innovation (PN III), funded by the Ministry of Research and—Executive Agency for Higher Education, Research, Development and Innovation Funding (MESR—UEFISCDI), Contract no. 409/15.12.2017.
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Mirica, S.C., Moga, L.M., Dediu, B.I. (2019). Evaluation System for the Public Institutions Employees. In: Bilgin, M., Danis, H., Demir, E., Can, U. (eds) Eurasian Economic Perspectives. Eurasian Studies in Business and Economics, vol 11/1. Springer, Cham. https://doi.org/10.1007/978-3-030-18565-7_7
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