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Conduct Learning Events Professionally

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Increasing Learning & Development’s Impact through Accreditation

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Abstract

Learning and development as a field has evolved and grown in its importance, particularly because of its impact on job performance and organizational outcomes. Learning and development practitioners have the responsibility of developing strategies for the organization to prosper through learning, and are essential to overall employee development. Learning and development practitioners are critical to the organization’s talent pipeline. Therefore, it is important to professionalize training. This chapter will build upon the previous chapter’s discussion about trainer qualifications. The evolution of the training profession will be briefly reviewed. Educational accomplishments, work experiences, and competencies needed to become an effective learning and development professional will be further explored. Finally, this chapter will address the importance of maintaining high professional standards, including disclosure of conflicts of interest and non-discriminatory behavior in conducting trainings.

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Author information

Authors and Affiliations

  1. The Pennsylvania State University, University Park, PA, USA

    William J. Rothwell

  2. Northeastern Illinois University, Chicago, IL, USA

    Sandra L. Williams

  3. Rothwell & Associates, LLC, State College, PA, USA

    Aileen G. Zaballero

Authors
  1. William J. Rothwell
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  2. Sandra L. Williams
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  3. Aileen G. Zaballero
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Corresponding author

Correspondence to William J. Rothwell .

Appendices

Manager Tips

  1. A.

    Take responsibility for your work and actions, do what needs to be done, and don’t leave it for others.

  2. B.

    Work to develop the skills and competencies of your professional learning and development personnel.

  3. C.

    Encourage professional credentialing, certification, and competency evidencing in the talent development arena.

  4. D.

    Never share confidential, privileged, employee or client information unnecessarily.

  5. E.

    Do not tolerate or justify dishonest conduct by others. Report any conflicts of interest immediately.

  6. F.

    Seek help from legal counsel and advice on the handling of potential conflicts of interest, if needed.

  7. G.

    Ethical conduct is doing the “right” thing at all times, regardless of where you are and who you are with. Always report suspicious conduct or violations of company policies or illegal actions.

Supplement

Supplement Tool 9A : Professional Development Activities for L&D Personnel

Directions: Use this worksheet to track professional development activities of the learning and development staff. List all training and continuing education-related events.

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Rothwell, W.J., Williams, S.L., Zaballero, A.G. (2020). Conduct Learning Events Professionally. In: Increasing Learning & Development’s Impact through Accreditation. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-14004-5_9

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