Abstract
Strong evidence is given to show that the different ways of organising a category have a larger impact on sales than the amount of space allocated to the products. Rules of thumb are no longer sufficient and category managers have the opportunity to make more rational, fact-based driven decisions on space allocation. Berkhout suggests some 15 techniques that make the way of merchandising more effective. These are all supported with academic studies and can be implemented both in online and brick-and-mortar stores.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Argo, J. J., Dahl, W. D., & Morales, A. C. (2006). Consumer Contamination: How Consumers React to Products Touched by Others. Journal of Marketing, 70, 81–94.
Atalay, A. S., Bodur, H. O., & Rasolofoarison, D. (2012). Shining in the Center: Central Gaze Cascade Effect on Product Choice. Journal of Consumer Research, 39(4), 848–866.
Christenfeld, N. (1995). Choices from Identical Options. Psychological Science, 6(1), 50–55.
Deng, X., Kahn, B. E., Unnava, H. R., & Lee, H. (2016). A “Wide” Variety: Effects of Horizontal Versus Vertical Display on Assortment Processing, Perceived Variety, and Choice. Journal of Marketing Research, 53(5), 682–698.
Diehl, K., Van Herpen, E., & Lamberton, C. (2015). Organizing Products with Complements versus Substitutes: Effects on Store Preferences as a Function of Effort and Assortment Perceptions. Journal of Retailing, 91(1), 1–18.
Drèze, X., Hoch, S. J., & Purk, M. E. (1994). Shelf Management and Space Elasticity. Journal of Retailing, 70(4), 301–326.
Hansen, J. M., Raut, S., & Swami, S. (2010). Retail Shelf Allocation: A Comparative Analysis of Heuristic and Meta-Heuristic Approaches. Journal of Retailing, 86(1), 94–105.
Huffman, C., & Kahn, B. (1998). Variety for Sale: Mass Customization or Mass Confusion. Journal of Retailing, 74(4), 491–513.
Kahn, B., & Wansink, B. (2004). The Influence of Assortment Structure on Perceived Variety and Consumption Quantities. Journal of Consumer Research, 30, 519–533.
Lamberton, C. P., & Diehl, K. (2013). Retail Choice Architecture: The Effects of Benefit- and Attribute-Based Assortment Organization on Consumer Perceptions and Choice. Journal of Consumer Research, 40, 393–411.
Meier, B. P., & Robinson, M. D. (2004). Why the Sunny Side Is Up: Associations between Affect and Vertical Position. Psychological Science, 15(4), 243–247.
Mogilner, C., Rudnick, T., & Iyengar, S. S. (2008). The Mere Categorization Effect: How the Presence of Categories Increases Choosers’ Perceptions of Assortment Variety and Outcome Satisfaction. Journal of Consumer Research, 35, 202–215.
Morales, A., Kahn, B. E., McAlister, L., & Broniarczyk, S. M. (2005). Perceptions of Assortment Variety: The Effects of Congruency between Consumers’ Internal and Retailers’ External Organization. Journal of Retailing, 81(2), 159–169.
Nelson, L. D., & Simmons, J. P. (2009). On Southbound Ease and Northbound Fees: Literal Consequences of the Metaphoric Link between Vertical Position and Cardinal Direction. Journal of Marketing Research, 46(6), 715–724.
Parker, J. R., & Lehmann, D. R. (2011). When Shelf-Based Scarcity Impacts Consumer Preferences. Journal of Retailing, 87(2), 142–155.
Robinson, S. G., Brady, M. K., Lemonc, K. N., & Giebelhausen, M. (2016). Less of This One? I’ll Take It: New Insights on the Influence of Shelf-based Scarcity. International Journal of Marketing, 33(4), 961–965.
Shaw, J. I., Bergen, J. E., Brown, C. A., & Gallagher, M. E. (2000). Centrality Preferences in Choices among Similar Options. Journal of General Psychology, 127(2), 157–164.
Townsend, C., & Kahn, B. (2014). The Visual Preference Heuristic: The Influence of Visual Versus Verbal Depiction on Assortment Processing, Perceived Variety, and Choice Overload. Journal of Consumer Research, 40(5), 993–1015.
Valenzuela, A., & Raghubir, P. (2015). Are Consumers Aware of Top-Bottom But Not of Left-Right Inferences? Implications for Shelf Space Positions. Journal of Experimental Psychology: Applied, 21(3), 224–241.
Valenzuela, A., Raghubir, P., & Mitakakis, C. (2013). Shelf Space Schemas: Myth or Reality? Journal of Business Research, 66, 881–888.
Van Nierop, E., Fok, D., & Franses, P. H. (2006). Interaction between Shelf Layout and Marketing Effectiveness and Its Impact on Optimizing Shelf Arrangements, Erasmus Research Institute of Management, ERS-2006-013-MKT.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2019 The Author(s)
About this chapter
Cite this chapter
Berkhout, C. (2019). Ways of Organising Assortment. In: Assortment and Merchandising Strategy. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-11163-2_4
Download citation
DOI: https://doi.org/10.1007/978-3-030-11163-2_4
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-11162-5
Online ISBN: 978-3-030-11163-2
eBook Packages: Business and ManagementBusiness and Management (R0)