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Building Inclusive Digital Societies Through the Use of Open Source Technologies

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ICT for a Better Life and a Better World

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 30))

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Abstract

Digital convergence offers many new opportunities, but also poses architectural and structural issues. One of the most critical obstacles is the ‘vertical silos model’ that shapes much of today’s Internet. The accumulation of money, power and influence create further concern. We propose the use of open source technologies as a partial solution for the identified challenge. These technologies enable scalability of innovations and drive distribution wealth. Open source technologies have been studied extensively from technical view point, but less from adaptation side. Our research took customer view in technology sourcing. Data was collected in a survey and interviews with 120 companies in Europe. The enquiry revealed that open source technology adaptations were limited due to the uncertainties related to sustainability of communities, SLAs and regulations. The study implied that the industry needs to evolve toward increased customer orientation. The study contributes to adaptation of open source technologies.

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Author information

Authors and Affiliations

  1. School of Business, Center for Knowledge and Innovation Research, Aalto University, PO Box 11000, 00076, Aalto, Finland

    Petra Turkama

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  1. Petra Turkama
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Correspondence to Petra Turkama .

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Editors and Affiliations

  1. Department of Computer Science, Sultan Qaboos University, Muscat, Oman

    Youcef Baghdadi

  2. Business Department, Paris Nanterre University, Nanterre, France

    Antoine Harfouche

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Turkama, P. (2019). Building Inclusive Digital Societies Through the Use of Open Source Technologies. In: Baghdadi, Y., Harfouche, A. (eds) ICT for a Better Life and a Better World. Lecture Notes in Information Systems and Organisation, vol 30. Springer, Cham. https://doi.org/10.1007/978-3-030-10737-6_3

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