Abstract
With the increasing effect of globalization and technology, Human Resource Information Technology plays a key role in today’s modern enterprise management. However, developing countries such as Cameroon are facing challenges in its implementation. The aim of this research is to explore factors influencing the adoption of HRIS by SMEs. To understand this issue, this paper integrates the unified theory of acceptance and use of technology (UTAUT) model. Primary data have been collected through survey by administrating structured questionnaire to the employees (HR department) of a number of organizations. We found that Performance Expectancy and Internal Social Influence have a significant effect on the intention to adopt HRIS. In contrast, the specific groups—age and education—are significantly different in the relationship between Adoption Intention and Use. Of course, these findings open the door for future research issues, including explaining why SMEs organizations are sluggish to respond to HR innovation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Wei, S., Feng, A.: Research on applications on human resource information system in SMEs. In: 2nd International Conference on Science and Social Research (ICSSR), pp. 804–807. Atlantis Press, Beijing (2013)
Storhaye, P.: Le SIRH: Enjeux, Facteurs de Succès, Perspectives. DUNOD, Paris, p. 247 (2013)
Beadles II, N.A., Lowery, C.M., Johns, K.: the impact of human resource information systems: an exploratory study in the public sector. Commun. IIMA. 5, 39–46 (2005)
Gupta, B.: Human resource information system (HRIS): important element of current scenario. IOSR J. Bus. Manage. 13, 41–46 (2013)
Ponduri, S.B.: Quality of human resource information systems at commercial bank of Ethiopia (a case study of dessie district at dessie, Ethiopia. Int. J. Res. 4, 31–41 (2016)
Nagendra, A., Deshpande, M.: Human resource information systems (HRIS) in HR planning and development in mid to large sized organizations. Procedia—Soc. Behav. Sci. 133, 61–67 (2014)
DeSanctis, G.: Human resource information systems: a current assessment. MIS Q. 10, 15–26 (1986)
Buzkan, H.: The role of human resource information system (HRIS) in organizations: a review of literature. Acad. J. Interdisc. Stud. 5, 133–138 (2016)
Ngai, E., Wat, F.: Human resource information systems: a review and empirical analysis. Pers. Rev. 35, 297–314 (2006)
Blount, Y., Castleman, T.: The curious case of missing employee in information systems research. In: 20th Australasian Conference on Information Systems, pp. 300–310, Monash University Australia, Melbourne (2009)
Ankrah, E., Sokro, E.: Intention and usage of human resource information systems among ghanaian human resource managers. Int. J. Bus. Manage. 11, 241–248 (2016)
Noutsa, F.A., Kala, K.J.R., Fosso Wamba, S.: Acceptance and use of HRIS and influence on organizational performance of SMEs in a developing economy: the case of Cameroon. In: Rocha Á. et al. (eds.) Recent Advances in Information Systems and Technologies, AISC 2017. LNCS, vol. 569, pp. Springer, Porto Santo (2017). https://doi.org/10.1007/978-3-319-56535-4_57
Kemayou Yombia, S.M., Kala Kamdjoug, J.R., Fosso Wamba, S.: Les Facteurs Favorisant l’Acceptation et l’Utilisation des TIC en Entreprise: Cas de la CNPS. AIM, Lille (2016)
Hendrickson, A.: Human resource information systems: backbone technology of contemporary human resources. J. Labour Res. 24, 381–394 (2003)
Chakraborty, A.R., Mansor, N.N.A.: Adoption of human resource information system: a theoretical analysis. In: 2nd International Conference on Leadership, Technology and Innovation Management. Istanbul (2013)
Parry, E.: The benefits of using technology in human resource management. In: Torres-Coronas, T., Arias-Oliva, M. (eds.) Encyclopedia of human resources information systems: challenges in e-HRM, vol. 1, pp. 110–116. IGI global, Cranfield (2010)
Khera, S.N., Gulati, M.K.: Human resource information system and its impact on human resource planning: a perceptual analysis of information technology companies. IOSR J. Bus. Manage. 3, 6–13 (2012)
Aggarwal, N., Kappor, M.: Human resource information systems (HRIS)—its role and importance in business competitiveness. Gian Jyote e-J. 1 (2012)
Khan, A.R., Hasan, N., Rubel, M.: Factors affecting organizations adopting human resource information systems: a study in Bangladesh. J. Bus. Manage. 17, 45–54 (2015)
Chowdhury, M.S.A., Yunus, M., Bhuiyan, F., Kabir, M.R.: Impact of human resources information system (HRIS) on the performance of firms: a study on some selected bangladeshi banks. In: 9th Asian Business Research Conference, Dhaka (2013)
Rahman, M.A., Qi, X., Jinnah, M.S.: Factors affecting the adoption of HRIS by the Bangladeshi banking and financial sector. Cogent Bus. Manage. 3, 1–10 (2016)
Altarawneh, I., Al-Shqairat, Z.: Human resource information systems in Jordanian universities. Int. J. Bus. Manage. 5, 113–127 (2010)
Davarpanah, A., Mohamed, N.: Human resource information systems (HRIS) success factors in a public higher education institution context. In: 3rd International Conference on Research and Innovation in Information Systems, Kuala Lumpur (2013)
Alam, M.G.R., Masum, A.K.M., Beh, L.-S., Hong, C.S.: Critical factors influencing decision to adopt HRIS in hospitals. PLoS ONE 11, 1–22 (2016)
Mamun, M.A.A., Islam, M.S.: Perception of management on outcomes of human resource information system (HRIS). Int. J. Bus. Soc. Res. 6, 29–37 (2016)
Bal, Y., Bozkurt S., Ertemsir, E.: The importance of using human resources information systems (HRIS) and a research on determining the success of HRIS. In: International Conference (2012)
Haines, V.H., Petit, A.: Conditions for successful human resources information systems. Hum. Resour. Manage. 36, 261–275 (1997)
Society for Human Resource Management. https://www.shrm.org
Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27, 425–478 (2003)
Venkatesk, V., Thong, J.Y.L., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Q. 36, 157–178 (2012)
Al-Khowaiter, W.A.A., Dwivedi, Y.K., Williams, M.D.: Examining the role of social influence, usefulness and ease of use for determining the mandatory use of a human resource information system in the context of Saudi Ministries. Int. J. Electron. Gov. Res. (IJEGR) 11, 24–42 (2015)
SmartPLS 3. http://www.smartpls.de
Chin, W.W., Marcolin, B.L., Newsted, P.R.: A partial least squares latent variable modeling approach for measuring interaction effects: results from a monte carlo simulation study and an electronic-mail emotion/adoption study. Inf. Syst. Res. 14, 189–217 (2003)
Hair, J.F., Hult, G.T.M., Ringle, C.M., Sarstedt, M.: A primer on partial least structural equation modeling (PLS-SEM), 2nd edn. Sage Publications, Thousand Oaks (2016)
Chin, W.W.: The partial least squares approach for structural equation modeling. In: Marcoulides, G.A. (ed.) Modern methods for business research, vol. 8, pp. 295–336. Lawrence Erlbaum Associates Publishers, Mahwah (1998)
Fornell, C., Cha, J.: Partial least squares. In: Bagozzi, R.P. (ed.) Advanced methods of marketing research, pp. 52–78. Blackwell, Cambridge (1994)
Sarstedt, M., Henseler, J., Ringle, C.M.: Multigroup analysis in partial least squares (PLS) path modeling: alternative methods and empirical results. In: Advances in International Marketing, pp. 195–218. Emerald, Bingley (2011)
Henseler, J., Ringle, C.M., Sinkovics, R.R.: The use of partial least squares path modeling in international marketing. In: Advances in International Marketing, pp. 277–320. Emerald, Bingley (2009)
Dečman, M.: Understanding technology acceptance of government information systems from employees’ perspective. Int. J. Electron. Gov. Res. (IJEGR) 11, 69–88 (2015)
Harsono, I.L.D., Suryana, L.A.: Factors affecting the use behavior of social media using utaut 2 model. In: 1st Asia-Pacific Conference on Global Business, Economics, Finance and Social Sciences (AP14Singapore Conference), pp. 1–14. Globalbizresearch, Singapore (2014)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Noutsa Fobang, A., Fosso Wamba, S., Kala Kamdjoug, J.R. (2019). Exploring Factors Affecting the Adoption of HRIS in SMEs in a Developing Country: Evidence from Cameroon. In: Baghdadi, Y., Harfouche, A. (eds) ICT for a Better Life and a Better World. Lecture Notes in Information Systems and Organisation, vol 30. Springer, Cham. https://doi.org/10.1007/978-3-030-10737-6_18
Download citation
DOI: https://doi.org/10.1007/978-3-030-10737-6_18
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-10736-9
Online ISBN: 978-3-030-10737-6
eBook Packages: Business and ManagementBusiness and Management (R0)