Abstract
This chapter presents the results covering the three research goals. The results are including the developed method for assessing the risk in ITO, the important relationship factors and success factors in ITO.
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Notes
- 1.
TAM (Davis 1989) is a theory in IT which describe a model of how people will accept and use a new technology. Some factors affect their decision about how and when they will use it.
- 2.
The differences in targets are the “buyer/seller dilemma”; as, “for example, the service provider wants a long contract, whilst the service buyer a shorter one to be able to swap and select the best provider in the market. Another example is that the service provider wishes a high price and the buyer a low price” (Hodosi and Rusu (2013), p. 19).
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Hodosi, G., Rusu, L. (2019). Research Results. In: Risks, Relationships and Success Factors in IT Outsourcing. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-05925-5_4
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