Abstract
This chapter introduces problem analysis by considering its process of definition, different techniques such as the “5 why” method, fishbone diagram, and Pareto analysis to analyse and identify causes of problems.
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Milani, F. (2019). Problem Analysis. In: Digital Business Analysis. Springer, Cham. https://doi.org/10.1007/978-3-030-05719-0_12
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DOI: https://doi.org/10.1007/978-3-030-05719-0_12
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