Abstract
Usability in the software arena is a hot topic that has attracted the attention of researchers. Usability has been studied in different application contexts. In the context of Higher Education Institutions, some usability aspects have started to be incorporated into university websites. In this work, we present a merged interaction design pattern oriented to improve the usability experience of prospective students. The assessment of the pattern was done through a pretest-posttest intervention study, using a sample of 266 prospective students. Our results suggest that the use of an interaction design pattern has significantly improved the usability experience of the participants in this study.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aedo, I., et al.: Ingeniería de la web y patrones de diseño. Pearson Educación, Madrid (2003)
Alexander, C., et al.: A Pattern Language: Towns, Buildings, Construction. Oxford University Press, p. 1216 (1977). ISBN 0-19-501919-9
Arosemena, K.: University web site navigation & content organization best practices: prospective students point of view. In: Fifth Euro-American Conference on Telematics and Information Systems, EATIS 2010, Panama (2010)
Bennett, J.L.: The Commercial Impact of Usability in Interactive Systems. In: Shackel, B. (ed.) Man-Computer Communication, Infotech State-of-The-Art, vol. 2, pp. 1–17. Infotech International, Maidenhead (1979)
Bland, J.M., Altman, D.: Statistical methods for assessing agreement between two methods of clinical measurement. The Lancet 327(8476), 307–310 (1986)
Booi, V.M., Ditsa, G.E.: Usability and user acceptance of university web portal interfaces: a case of south african universities. In: Stephanidis, C. (ed.) HCI 2013. CCIS, vol. 373, pp. 91–95. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-39473-7_19
Chamba, L., et al.: Analysis of usability of universities Web portals using the Prometheus tool - SIRIUS. Presented at the 19 April 2017
Daher, L.A., Elkabani, I.: Usability evaluation of some Lebanese universities web portals. In: 13th International Arab Conference on Information Technology, ACIT 2012 (2012)
Folmer, E., Bosch, J.: Architecting for usability: a survey. J. Syst. Softw. 70(1–2), 61–78 (2004)
Gamma, E., et al.: Design Patterns: Elements of Reusable Object-Oriented Software. Addison Wesley, New York (1997)
ISO/IEC 25010 - Systems and software engineering - Systems and software Quality Requirements and Ev. (SQuaRE) - System and software quality models (2010) by ISO/IEC
Kalbach, J., Gustafson, A.: Designing Web Navigation: Optimizing the User Experience. O’Reilly Media, Beijing, Sebastopol (2007)
Lewis, J.R.: IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum.-Comput. Interact. 7(1), 57–78 (1995)
Lund, A.M.: Measuring usability with the use questionnaire. Usability Interface 8(2), 3–6 (2001)
Manzoor, M., Hussain, W.: A web usability evaluation model for higher education providing universities of Asia. Tech. Dev. 31, 183–192 (2012)
Mustafa, S., Al-Zoua’bi, L.: Usability of the academic websites of Jordan’s Universities an evaluation study. Presented at the 12 December 2009
Pierce, K.: Web site usability report for Harvard University. Capella University (2005)
Poock, M.C., Lefond, D.: How college-bound prospects perceive university web sites: findings, implications, and turning browsers into applicants. Coll. Univ. 77, 15–21 (2001)
Roy, S., et al.: A quantitative approach to evaluate usability of academic websites based on human perception. Egypt. Inform. J. 15(3), 159–167 (2014)
Shackel, B.: Usability – context, framework, definition, design and evaluation. Interact. Comput. 21(5–6), 339–346 (2009)
Tidwell, J.: Designing Interfaces: Patterns for Effective Interaction Design. O’Reilly Media, Beijing (2011)
Van Welie, M.: Interaction Design Pattern Library. http://www.welie.com/patterns/index.php
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Martínez, S.M., Gómez, O.S. (2019). Towards a Merged Interaction Design Pattern Focused on University Prospective Students: Results from a Pretest–Posttest Intervention Study. In: Botto-Tobar, M., Pizarro, G., Zúñiga-Prieto, M., D’Armas, M., Zúñiga Sánchez, M. (eds) Technology Trends. CITT 2018. Communications in Computer and Information Science, vol 895. Springer, Cham. https://doi.org/10.1007/978-3-030-05532-5_9
Download citation
DOI: https://doi.org/10.1007/978-3-030-05532-5_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-05531-8
Online ISBN: 978-3-030-05532-5
eBook Packages: Computer ScienceComputer Science (R0)