Abstract
Healthcare is in a state of flux. In fact, it is difficult to identify a sector to which the acronym, VUCA, meaning volatility, uncertainty, complexity, and ambiguity, is more apt. A swell of powerful forces that can be attributed to each of these nomenclatures has created a transformative period for consumers of health and the organisations who deliver services to them. On the one hand, healthcare transformation is producing revolutionary, positive change. On the other VUCA forces are destabilising and chaotic. Dealing with the complex array of issues raised by such insight is one of the key challenges of the health sector leader. To do so will require what might be referred to as elevated sense making to develop a wider and more in-depth view of people, organizations and systems. Health sector leaders have to deal with multiple scenarios.
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Turner, P. (2019). The Ecology of Healthcare. In: Leadership in Healthcare. Organizational Behaviour in Healthcare. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-04387-2_2
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