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DevOps

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Mastering Salesforce DevOps

Abstract

DevOps has become a trending topic in the tech industry over the last decade, gaining the attention of both developers and the C-suite. Despite some legitimate debate over what it does and does not entail, this interest in DevOps has elevated the discussion around software development practices and the impact they can have on how businesses rise and fall. Figure 3-1 gives one indication of the acceleration of interest in the topic of DevOps over time.

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Notes

  1. 1.

    https://hbr.org/2016/04/you-dont-have-to-be-a-software-company-to-think-like-one

  2. 2.

    https://puppet.com/resources/whitepaper/state-of-devops-report

  3. 3.

    Nicole Forsgren, Jez Humble, and Gene Kim, Accelerate: The Science of Lean Software and Devops Building and Scaling High Performing Technology Organizations (IT Revolution Press, 2018): p. 41.

  4. 4.

    https://agilemanifesto.org/principles.html

  5. 5.

    https://itrevolution.com/the-three-ways-principles-underpinning-devops/

  6. 6.

    Ron Westrum, “A typology of Organisational Cultures,” Quality and Safety in Health Care 13, no. suppl 2 (2004): ii22-ii27.

  7. 7.

    https://aws.amazon.com/message/41926/

  8. 8.

    National Highway Traffic Safety Administration.

  9. 9.

    Gene Kim, Kevin Behr, and George Spafford, The Phoenix Project: A Novel about It, Devops, and Helping Your Business Win (IT Revolution Press, 2013), 380.

  10. 10.

    https://medium.com/@jonathansmart1/want-to-do-an-agile-transformation-dont-focus-on-flow-quality-happiness-safety-and-value-11e01ee8f8f3

  11. 11.

    Betsy Beyer, Chris Jones, Jennifer Petoff, and Niall Richard Murphy, Site Reliability Engineering: How Google Runs Production Systems (O’Reilly Media, 2016).

  12. 12.

    https://landing.google.com/sre/sre-book/chapters/embracing-risk/

  13. 13.

    Site Reliability Engineering, Chapter 3.

  14. 14.

    Jez Humble, Joanne Molesky, and Barry O’Reilly, Lean Enterprise: How High Performance Organizations Innovate at Scale (O’Reilly Media, 2015).

  15. 15.

    Karen Martin and Mike Osterling, Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (McGraw-Hill, 2013).

  16. 16.

    Eliyahu M Goldratt and Jeff Cox, The goal: a process of ongoing improvement (North River Press, 2004).

  17. 17.

    www.mckinsey.com/business-functions/organization/our-insights/how-to-beat-the-transformation-odds

  18. 18.

    Everett Rogers, Diffusion of Innovations, 5th Edition (Simon and Schuster, 2003).

  19. 19.

    Image source: https://commons.wikimedia.org/wiki/File:Diffusion_of_ideas.svg

  20. 20.

    Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference (Back Bay Books, 2002).

  21. 21.

    Source: (CC) Gavin Llewellyn, www.flickr.com/photos/gavinjllewellyn/6353463087

  22. 22.

    Geoffrey A. Moore, Crossing the Chasm: Marketing and Selling Technology Products to Mainstream Customers. (HarperBusiness, 1991).

  23. 23.

    Figure source: https://upload.wikimedia.org/wikipedia/commons/d/d3/Technology-Adoption-Lifecycle.png

  24. 24.

    John P Kotter, Leading Change (Harvard Business Review Press, 2012).

  25. 25.

    See www.mindtools.com/pages/article/newPPM_82.htm for another explanation of this process.

  26. 26.

    This is sometimes called a “J curve” or the valley of despair. Things get a bit worse before they can get much better.

  27. 27.

    https://developer.salesforce.com/platform/dx

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© 2019 Andrew Davis

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Davis, A. (2019). DevOps. In: Mastering Salesforce DevOps . Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-5473-8_3

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