Abstract
Service design begins when the senior management in the organization has given the direction in setting up IT services. The vision for the service strategy is blueprinted in the service design phase.
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© 2017 Abhinav Krishna Kaiser
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Krishna Kaiser, A. (2017). Service Design. In: Become ITIL Foundation Certified in 7 Days. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-2164-8_5
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DOI: https://doi.org/10.1007/978-1-4842-2164-8_5
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-2163-1
Online ISBN: 978-1-4842-2164-8
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