Abstract
What is the point in implementing a robust system without adequate training provided to the end users? Now, one of the common pitfalls is the lack of training, support and transition will lead to a disaster. Let us see how we can leverage best practices to implement robust end user training, support, and transition plan. You’d concur that training is key to the success of an ERP implementation and should meet the following objectives:
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© 2016 Jayaraman Kalaimani
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Kalaimani, J. (2016). Approach to End User Training and Support Best Practices. In: SAP Project Management Pitfalls. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-1389-6_7
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DOI: https://doi.org/10.1007/978-1-4842-1389-6_7
Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-1390-2
Online ISBN: 978-1-4842-1389-6
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