Abstract
So far, the value-added processes or systems have been treated as a “black-box”. We examine the resources available to the processes or systems and monitor the “conversions” of these resources (inputs) into the desired outputs. However, each process or system can include many subprocesses. For example, if the process is to make a car, then important subprocesses include assembling and painting. If we evaluate the efficiency of a supply chain system, then we need to measure the performance of each individual supply chain components, including suppliers, manufacturers, retailers, and customers.
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© 2003 Springer Science+Business Media New York
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Zhu, J. (2003). Models for Evaluating Value Chains. In: Quantitative Models for Performance Evaluation and Benchmarking. International Series in Operations Research & Management Science, vol 51. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-4246-6_8
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DOI: https://doi.org/10.1007/978-1-4757-4246-6_8
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-4248-0
Online ISBN: 978-1-4757-4246-6
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