Abstract
Up to this point, the discussion of evaluation has focused on the information technology itself or on the individuals who use or are affected by the technology. Evaluation from a technology perspective considers hardware, software, telecommunications technology, and databases. Evaluation from a people perspective focuses on training, personnel, attitudes of personnel, ergonomics, and regulations affecting employment. It also is important to consider the nature of the work individuals do and the tasks they perform. Designers and evaluators increasingly are recognizing that compatibility of an information resource with work practices is an important concern, and some new methodologies are premised on the assumption that design must be based on work routines.1–10
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Kaplan, B. (1997). Organizational Evaluation of Medical Information Resources. In: Evaluation Methods in Medical Informatics. Computers and Medicine. Springer, New York, NY. https://doi.org/10.1007/978-1-4757-2685-5_10
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