Global Stakeholder Relationships Governance: An Infrastructure

  • Toni Muzi Falconi
  • James E. Grunig
  • Emilio Galli Zugaro
  • Joao Duarte

About this book


By arguing and detailing the elements of a soft and hard infrastructure approach to the process of global stakeholder relationships governance, this study integrates advanced, flexible and feasible tools to develop an organization's listening culture; integrated reporting as an ongoing process of continued multi-stakeholder reporting.


management organization organizations stakeholder strategic management

Authors and affiliations

  • Toni Muzi Falconi
    • 1
  • James E. Grunig
    • 2
  • Emilio Galli Zugaro
    • 3
  • Joao Duarte
    • 4
  1. 1.Methodos spaItaly
  2. 2.University of MarylandUSA
  3. 3.AllianzItaly
  4. 4.EnelItaly

Bibliographic information

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