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Palgrave Macmillan
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Accelerated Best Practice

Implementing Success in Professional Firms

  • Book
  • © 2004

Overview

Authors:
  1. Fiona Westwood
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Table of contents (9 chapters)

  1. Front Matter

    Pages i-xii
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  2. Introduction

    • Fiona Westwood
    Pages 1-10

  3. Achieving Best Practice

    • Fiona Westwood
    Pages 11-44

  4. Tackling Current Challenges

    • Fiona Westwood
    Pages 45-67

  5. Sustaining Effective Leadership and Management

    • Fiona Westwood
    Pages 68-92

  6. Maximising Our Resources

    • Fiona Westwood
    Pages 93-117

  7. Building Valuable Client Relationships

    • Fiona Westwood
    Pages 118-142

  8. Choosing the Correct Development Option

    • Fiona Westwood
    Pages 143-166

  9. Shaping up for Success

    • Fiona Westwood
    Pages 167-191

  10. Putting it into Practice

    • Fiona Westwood
    Pages 192-206

  11. Back Matter

    Pages 207-214
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Keywords

About this book

The professional services market is under continuous pressure to change. Some firms have responded well, many have tried and failed. Professionals prefer to analyze and debate, rather than decide and act. Implementation and speed of response within professional firms remains a key problem. Whilst many management books focus on strategic change, few tackle it in the context of professional service firms. This book provides practical tools to harness the intellect and energy of professionals to implement holistic change successfully.

Reviews

'This book should almost be regarded as mandatory reading for anyone involved in law firm management, and anyone who provides advice to law firms, be it management consultancy or financial. It is well written and combines structured analysis with highly perceptive personal views...' - Andrew Otterburn, The Journal of the Law Society of Scotland

About the author

FIONA WESTWOOD worked as a solicitor for twenty years before setting up Westwood Associates in 1994, a management and training consultancy specializing in strategic development for professional service. She writes regularly for business and professional publications, including The Journal of the Law Society of Scotland and the English Law Society Managing for Success.

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