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Palgrave Macmillan

Inside Intranets and Extranets

Knowledge Management and the Struggle for Power

  • Book
  • © 2002

Overview

Authors:
  1. James Callaghan
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Table of contents (9 chapters)

  1. Front Matter

    Pages i-x
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  2. Introduction

    • James Callaghan
    Pages 1-5

  3. The Role of IT

    • James Callaghan
    Pages 6-30

  4. Knowledge Management

    • James Callaghan
    Pages 31-55

  5. Research Methodology

    • James Callaghan
    Pages 56-66

  6. Case Study — Software and IT Company

    • James Callaghan
    Pages 67-104

  7. Case Study — Research and Technology Organisation

    • James Callaghan
    Pages 105-143

  8. Case Study — Automotive Sales and Service

    • James Callaghan
    Pages 144-178

  9. Analysis and Discussion

    • James Callaghan
    Pages 179-219

  10. Conclusions

    • James Callaghan
    Pages 220-232

  11. Back Matter

    Pages 233-247
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Keywords

About this book

This book provides a unique insight into the use of intranets and extranets. Corporate intranets and the use of internet technology are relatively recent phenomena and the development of these technologies is now fuelling the most significant changes in corporate infrastructure since the development of the PC. The impact is likely to be even greater and is heralding radical changes in the way organizations operate.

About the author

JAMES CALLAGHAN has held Senior Consulting roles at IBM and BT. He completed a Ph.D. in the area of the current book at the Judge Institute of Management Studies, University of Cambridge.

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