Communicating Across Cultures and Languages in the Health Care Setting

Voices of Care

  • Claire Penn
  • Jennifer Watermeyer

Part of the Communicating in Professions and Organizations book series (PSPOD)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Background and Central Constructs

    1. Front Matter
      Pages 1-1
    2. Claire Penn, Jennifer Watermeyer
      Pages 3-23
    3. Claire Penn, Jennifer Watermeyer
      Pages 25-57
  3. Research Methods and Challenges

    1. Front Matter
      Pages 59-59
    2. Claire Penn, Jennifer Watermeyer
      Pages 61-116
  4. The Evidence

    1. Front Matter
      Pages 117-117
    2. Claire Penn, Jennifer Watermeyer
      Pages 119-170
    3. Claire Penn, Jennifer Watermeyer
      Pages 207-261
  5. Implementation

    1. Front Matter
      Pages 263-263
    2. Claire Penn, Jennifer Watermeyer
      Pages 265-311
    3. Claire Penn, Jennifer Watermeyer
      Pages 313-346
  6. Back Matter
    Pages 347-368

About this book

Introduction

This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities.

Keywords

care communication culture discourse education health linguistics medicine premedical education social science sociolinguistics sociology

Authors and affiliations

  • Claire Penn
    • 1
  • Jennifer Watermeyer
    • 2
  1. 1.Health Communication Research Unit, School of Human and Community DevelopmentUniversity of the WitwatersrandJohannesburgSouth Africa
  2. 2.Health Communication Research Unit, School of Human and Community DevelopmentUniversity of the WitwatersrandJohannesburgSouth Africa

Bibliographic information

  • DOI https://doi.org/10.1057/978-1-137-58100-6
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2018
  • Publisher Name Palgrave Macmillan, London
  • eBook Packages Social Sciences
  • Print ISBN 978-1-137-58099-3
  • Online ISBN 978-1-137-58100-6
  • About this book