Innovative Management and Firm Performance

1. IT in Business and Management

   1. Front Matter

      Pages 327-327

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   2. Management of Cloud Computing Infrastructure for E-Learning

      • Vladimir Vujin, Konstantin Simić, Aleksandar Milić

      Pages 329-346

   3. Implementation of CRM Concept in e-Education

      • Marko Vulić, Aleksandra Labus, Marijana Despotović-Zrakić

      Pages 347-369

   4. Identity Management — A Survey

      • Marija Bogićević, Ivan Milenković, Dejan Simić

      Pages 370-384

   5. Conjoint-Based Approach to Location Choice in the Retail Industry: Conceptual Framework

      • Bisera Andrić Gušavac, Dragana Stojanović, Marija Kuzmanović

      Pages 385-400

   6. Data Mining Models for Prediction of Customers’ Satisfaction: The CART Analysis

      • Marina Dobrota, Milica Bulajić, Zoran Radojičić

      Pages 401-421

   7. Set-Covering-Based Approximate Algorithm Using Enhanced Savings for Solving Vehicle Routing Problem

      • Milan Stanojević, Bogdana Stanojević

      Pages 422-443

   8. Introduction and Implementation of Electronic Health Card

      • Marina Jovanović Milenković, Dejan Milenković, Veljko Jeremić

      Pages 444-464

2. Back Matter

   Pages 465-473

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This book focuses on business firms as catalysts and agents of social and economic change, and explores the argument that sustainable development is the perfect opportunity for businesses to strengthen the evolving notion of corporate social responsibility, while achieving long-term growth through innovation, research and development.

• business
• development
• Feedback
• Information Technology (IT)
• innovation
• innovation management
• internationalization
• management
• marketing
• organization
• organizations
• project management
• research & development (R&D)
• strategy
• sustainability

• Faculty of Organizational Sciences (FOS), University of Belgrade, Serbia

  Maja Levi Jakšić, Slađana Barjaktarović Rakočević, Milan Martić

Maja Levi Jakšic, is a full professor at the University of Belgrade, Faculty of Organizational Sciences (UBFOS) and head of the Department for Technology, Innovation and Development Management. She has been a visiting lecturer at the Faculty of Management and Information Systems in Cardiff, UK; the University of Macedonia, Thessaloniki, Greece; Chuo University in Tokyo, Japan; Grenoble Graduate School of Business, Grenoble, France; and Middlesex University, UK. She has published more than 20 books and monographs, about 80 articles in journals and more than 90 papers in proceedings of domestic and international scientific conferences.
 
Slaana Barjaktarovic Rakocevic, is an associate professor at the University of Belgrade, Faculty of Organizational Sciences at the Department of Financial Management. She is a member of the Financial Management Association (FMA), CEEMAN: (International Management Development Association) Alumni and the Serbian Association of Managers. She has authored several books as well as numerous scientific and research papers in the field of financial institutions, bank management, investment banking, financial markets, and financial analyses.

Milan Martic, is a full professor at the University of Belgrade, Faculty of Organizational Sciences at the Department of Operations Research and Statistics. He was a visiting lecturer at the University of Maribor, Slovenia, and Nitra University, Slovakia. He is the author of several books aswell as numerous scientific and research papers in the field of management science and quantitative models and methods in management.

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