Using Communication Technology

Creating Knowledge Organizations

  • Authors
  • Bettina S. T. Büchel

Table of contents

  1. Front Matter
    Pages i-xi
  2. Bettina S. T. Büchel
    Pages 1-14
  3. Bettina S. T. Büchel
    Pages 41-80
  4. Bettina S. T. Büchel
    Pages 81-113
  5. Bettina S. T. Büchel
    Pages 114-142
  6. Bettina S. T. Büchel
    Pages 143-152
  7. Back Matter
    Pages 153-184

About this book


Communication technology not only changes the face of organizations, but can support organizations in their strive to become learning organizations. In Using Communication Technology , Bettina Büchel examines the relationship between information technology and organizations from a range of perspectives, and highlights the managerial implications stemming from this relationship. Analysis is based on theoretical work in organizational studies, management and computer science, and draws upon case studies from companies in Europe and Asia. This book provides managers with guidelines for individual choice among communication media and goes on to suggest means of evaluating the outcome of communication technology strategy. The author shows how organizational use of communication technologies can lead the way towards the creation of knowledge organizations.


Information Technology (IT) knowledge learning management organization organizations strategy

Bibliographic information

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