Drawing on interviews conducted by the author with politicians, bureaucrats and citizens, alongside content analysis of government documents, the book explains how New Labour has consumerized public services and contributed to the anti-politics that it previously decried.
community Content Analysis Government interview local government politics reform service state
Authors and affiliations
1.Department of Politics, Queen MaryUniversity of LondonUK
Copyright InformationPalgrave Macmillan, a division of Macmillan Publishers Limited 2007