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Relationship Competence for Healthcare Management

Peer to Peer

  • Authors
  • Jennifer┬áLandau
  • Elio┬áBorgonovi

Table of contents

  1. Front Matter
    Pages i-ix
  2. Jennifer Landau, Elio Borgonovi
    Pages 1-5
  3. Jennifer Landau, Elio Borgonovi
    Pages 6-27
  4. Jennifer Landau, Elio Borgonovi
    Pages 28-50
  5. Jennifer Landau, Elio Borgonovi
    Pages 73-98
  6. Jennifer Landau, Elio Borgonovi
    Pages 99-120
  7. Jennifer Landau, Elio Borgonovi
    Pages 121-145
  8. Jennifer Landau, Elio Borgonovi
    Pages 146-166
  9. Back Matter
    Pages 167-187

About this book

Introduction

Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.

Keywords

management Manager organization Personal trust

Bibliographic information

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