© 2008

Responding to Crises in the Modern Infrastructure

Policy Lessons from Y2K


Table of contents

  1. Front Matter
    Pages i-xiv
  2. Kevin F. Quigley
    Pages 1-11
  3. Kevin F. Quigley
    Pages 12-38
  4. Kevin F. Quigley
    Pages 39-66
  5. Kevin F. Quigley
    Pages 67-94
  6. Kevin F. Quigley
    Pages 95-121
  7. Kevin F. Quigley
    Pages 122-151
  8. Kevin F. Quigley
    Pages 152-167
  9. Back Matter
    Pages 168-211

About this book


This book examines comparatively the US and the UK governments' management of Y2K and considers the extent to which such management can be understood as responses to market pressures, public opinion and organized interests. It concludes by providing valuable lessons to those concerned about managing risk and critical infrastructure today.


Government management Policy

Authors and affiliations

  1. 1.School of Public AdministrationDalhousie UniversityCanada

About the authors

KEVIN F. QUIGLEY is an Assistant Professor at the School of Public Administration at Dalhousie University, Halifax, Canada.

Bibliographic information

Industry Sectors
Finance, Business & Banking


'Quigley's well-pacd account is meticulously researched and systematically presented. It is the most authoratative analysis we are likely to get of an episode that is inevitably coloured by the very different perceptions of the people most closely involved... Quigley is to be congratulated on producing a clear, accessible and authoritative account of how governments over-reacted to but, perhaps, also successfully headed-off, a disaster that never was.' - Chris Bellamy, Nottingham Trent University, Public Administration vol. 88