© 2016

Diversity Intelligence

Integrating Diversity Intelligence alongside Intellectual, Emotional, and Cultural Intelligence for Leadership and Career Development


Table of contents

  1. Front Matter
    Pages i-ix
  2. Claretha Hughes
    Pages 1-13
  3. Claretha Hughes
    Pages 33-45
  4. Claretha Hughes
    Pages 83-94
  5. Claretha Hughes
    Pages 115-123
  6. Back Matter
    Pages 125-126

About this book


Organization leaders typically look at each job position, characterized as the same based on pay and job description, in the same way. They hire employees to do that particular job and often do not consider other capabilities that the employees may possess. This book examines how to optimize workforce performance by understanding the diversity of skills and competencies of employees.

Diversity is generally explored in terms of gender, race, nationality, disability, and other physical characteristics that differentiate one legally protected group of people from another. In the workplace, however, diversity can take on a different meaning, describing not only physical differences but also work performance characteristics unique to each individual employee. Inter-personnel diversity seeks to explore those diverse characteristics and begin to understand each employee’s strengths and weaknesses so that they can be developed to benefit the employee and the organization. This much-needed text will inform scholars and scholar-practitioners in HRD and workforce development how to use these differences to enhance the individual and the organization.


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Authors and affiliations

  1. 1.University of ArkansasFayettevilleUSA

About the authors

Claretha Hughes is Professor at the University of Arkansas, USA. She has over 27 years of diverse management, supervisory, and administrative experience in organizational and workforce development. She is a member of Association for Talent Development and has published articles in Human Resource Development Review, Advances in Developing Human Resources, Workforce Education Forum, and New Horizons in Adult Education and Human Resource Development. Her book Valuing People and Technology in the Workplace: A Competitive Advantage Framework won the R. Wayne Pace Book of the Year award in 2012. She has a PhD from Virginia Tech, USA and her MBA is from the Sam M. Walton College of Business at the University of Arkansas, USA.

Bibliographic information

Industry Sectors
Chemical Manufacturing
Finance, Business & Banking
Consumer Packaged Goods


“The book, Diversity Intelligence: Integrating Diversity Intelligence … was an enjoyable read. … I strongly believe that this book may be a very handy tool for diversity trainers, HR managers and OD practitioners in designing diversity training programs. It may also be used as a training material in diversity training programs. … This book can also be used as a textbook in the diversity management courses designed for MBA or other equivalent graduate/post-graduate programs.” (Satish Pandey, European Journal of Training and Development, Vol. 42 (5-6), 2018)​