Electronic Government

1. Front Matter

   PDF

2. Introduction

   1. e-Government at a Decisive Moment: Sketching a Roadmap to Excellence

      • Roland Traunmüller, Maria A. Wimmer

      Pages 1-14

3. e-Governance

   1. e-Society Accessibility: Identifying Research Gaps

      • Annika Andersson, Åke Grönlund

      Pages 15-20

   2. The New Citizen Society: Considerations and Measures for Developing e-Governance in China

      • Chengyu Xiong

      Pages 21-24

   3. From e-Government to e-Governance: A Survey of the Federal and Cantonal e-Policies in Switzerland

      • Olivier Glassey, Jean-Loup Chappelet

      Pages 25-30

   4. “How to Create Things with Words” Symbolic Power and MIS in the Health Care Sector

      • Kåre Lines

      Pages 31-36

   5. Language and Technology Literacy Barriers to Accessing Government Services

      • Etienne Barnard, Laurens Cloete, Hina Patel

      Pages 37-42

4. e-Democracy

   1. Evaluation of an e-democracy Platform for European Cities

      • Efthimios Tambouris, Stelios Gorilas

      Pages 43-48

   2. Internet NGOs: Legitimacy and Accountability

      • Anton Vedder

      Pages 49-54

   3. Structuring Dialogue between the People and Their Representatives

      • Katie Greenwood, Trevor Bench-Capon, Peter McBurney

      Pages 55-62

   4. Local Democracy Shaping e-Democracy

      • Zahid Parvez

      Pages 63-68

   5. First Trials in Webocracy

      • Jan Paralic, Tomas Sabol, Marian Mach

      Pages 69-74

   6. Interlegis: Virtual Network of Communication and Information That Enlarges Brazil’s Democracy and Citizenship

      • Adilson Luiz Tiecher, Hugo Cesar Hoeschl, Patrícia Bonina Zimath

      Pages 75-78

   7. How to Grow? Online Consultation about Growth in the City of Hamburg: Methods, Techniques, Success Factors

      • Rolf Lührs, Steffen Albrecht, Maren Lübcke, Birgit Hohberg

      Pages 79-84

5. Change Management

   1. Super Pilots, Subsidizing or Self-Organization: Stimulating e-government Initiatives in Dutch Local Governments

      • Marcel Hoogwout

      Pages 85-90

   2. Socio-technical Perspectives on e-Government Initiatives

      • Maddalena Sorrentino, Francesco Virili

      Pages 91-94

   3. From Legacy to Modularity: A Roadmap Towards Modular Architectures Using Web Services Technology

      • Marijn Janssen, René Wagenaar

      Pages 95-100

   4. Process-Controlling – An Instrument to Support the Sustainability of Process Improvements

      • Margrit Falck

      Pages 101-104

   5. Howto Hap Haring: Cross-Border Electronic Public Services in The Netherlands

      • Robbin te Velde

      Pages 105-110

   6. Affordances in e-government

      • Reinhard Riedl

      Pages 111-116

The EGOV Conference Series intends to assess the state of the art in e-Gove- ment and to provide guidance for research and development in this fast-moving ?eld. The annual conferences bring together leading research experts and p- fessionals from all over the globe. Thus, EGOV 2003 in Prague built on the achievements of the 1st EGOV Conference (Aix-en-Provence, 2002), which p- vided an illustrative overview of e-Government activities. This year the interest even increased: nearly 100 contributions, and authors coming from 34 countries. In this way EGOV Conference 2003 was a reunion for professionals from all over the globe. EGOV 2003 brought some changes in the outline and structure of the c- ference. In line with the broadening of the ?eld and a growing number of s- missions it became necessary to decentralize the reviewing process. So reviewing was done via stream chairs who deserve high praise for their dedicated work. In addition, a workshop part was included to cover some subjects of emerging signi?cance, such as dissemination, networking, and regional developments. F- ther, a subtitle of the conference was chosen that would mirror the expansion of e-Government to e-Governance. Consequently, in this year’s conference gov- nance, democratic deliberation and legal issues occupied a growing share. Last, but not least, GIS was incorporated as a topic due to the increasing importance of geographical information systems for planning and operations.

• Internet
• ad-hoc networking
• digital cities
• e-citizens
• e-communities
• e-governance
• e-government
• electronic government
• information societies
• information technology
• organization
• privacy
• security
• social informatics
• trust

• Institute of Informatics in Business and Government, University of Linz, Linz, Austria

  Roland Traunmüller

Policies and ethics