Public Service Innovations in China

  • Yijia Jing
  • Stephen P. Osborne

Part of the Governing China in the 21st Century book series (GC21)

About this book

Introduction

This edited volume presents case studies of the transformation of China’s public services over the past decade in China. As the country has experienced fundamental changes in its demographic, economic, social and environmental structures, demands on public services have been increasing tremendously, and have become unprecedentedly diverse. In response, innovations to provide new services, expand service recipients, adopt new technologies, engage partners, and streamline service processes have been employed widely in China to increase service efficiency, enhance quality, enlarge coverage, and improve citizen satisfaction. This book examines prominent cases of public service innovations in China, disclosing their causes, patterns, diffusion, and effects. These cases provide interesting evidence about the nature and effectiveness of public service innovations in China while highlighting to what extent these innovations can be explained by accepted theories and whether new theory building is needed. This book will be of value to academics and policymakers seeking to understand the evolving Chinese political system. 

Keywords

Governance Public Service Technocracy Comparative governance Chinese governance

Editors and affiliations

  • Yijia Jing
    • 1
  • Stephen P. Osborne
    • 2
  1. 1.Fudan UniversityShanghaiChina
  2. 2.University of Edinburgh Business SchoolEdinburghUnited Kingdom

Bibliographic information

  • DOI https://doi.org/10.1007/978-981-10-1762-9
  • Copyright Information The Editor(s) (if applicable) and The Author(s) 2017
  • Publisher Name Palgrave, Singapore
  • eBook Packages Political Science and International Studies
  • Print ISBN 978-981-10-1761-2
  • Online ISBN 978-981-10-1762-9
  • About this book