The Impact of ICT on Quality of Working Life

  • Christian Korunka
  • Peter Hoonakker

Table of contents

  1. Front Matter
    Pages i-xii
  2. Peter Hoonakker, Christian Korunka
    Pages 1-7
  3. Bettina Kubicek, Christian Korunka, Matea Paškvan, Roman Prem, Cornelia Gerdenitsch
    Pages 25-41
  4. Jörn Hurtienne, Ulrike Stilijanow, Gisa Junghanns
    Pages 63-85
  5. Marisa Salanova, Susana Llorens, Mercedes Ventura
    Pages 87-103
  6. Evangelia Demerouti, Daantje Derks, Lieke L. ten Brummelhuis, Arnold B. Bakker
    Pages 123-141
  7. Nathalie Greenan, Mathieu Narcy, Serge Volkoff
    Pages 153-175
  8. Harald Weber, Klaus J. Zink
    Pages 177-190
  9. Sebastiano Bagnara, Simone Pozzi, Patrizia Marti
    Pages 191-204
  10. Back Matter
    Pages 221-230

About this book


This book discusses the impact and effects of Information and Communication Technologies (ICT) on quality of working life of employees. It describes the changes and the acceleration of processes caused by the widespread use of ICT in a broad range of working areas, and in different national contexts. It explores the important role ICT has come to play in nearly all work places in developed societies, and the impact it is starting to have on work places in developing countries. The book brings together experts from the fields of ICT and quality of working life, and from a variety of backgrounds and disciplines, including sociology, psychology, industrial engineering, and macro ergonomics. It discusses the range of current positive and negatives effects as well as the possible increase of both kinds of effects in the future. The final chapter of the book integrates the diverse perspectives of the authors and gives recommendations on how to increase the possible positive outcomes and to diminish negative effects of ICT in an accelerated society.


Acceleration for Vulnerable Populations Acceleration, Alienation and Appropriation at the Workplace Changing Working Conditions Coping with Computerization Employment Relations Ergonomics Finding Balance to Reduce Stress in the World of IT Information and Communication Technology Job Satisfaction Job Stress and Burnout Older Workers and Organizational Change Optimal Flow and Action on the Workplace Organizational Change Paradox of Information Technology Quality of Working Life Technological Accelaration Technostress on the Workplace The Digital Revolution Time and Work Pressure Trusting Complex Work Systems Well-Being and Work-Life Balance Work Intensification Work-Family Balance Work-Life Balance Work-Life and Work-Age Balance

Editors and affiliations

  • Christian Korunka
    • 1
  • Peter Hoonakker
    • 2
  1. 1.Faculty of PsychologyUniversity of ViennaViennaAustria
  2. 2.Ctr. for Quality and Prod. ImprovementUniversity of Wisconsin-MadisonMadisonUSA

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media Dordrecht 2014
  • Publisher Name Springer, Dordrecht
  • eBook Packages Behavioral Science
  • Print ISBN 978-94-017-8853-3
  • Online ISBN 978-94-017-8854-0
  • Buy this book on publisher's site
Industry Sectors
Finance, Business & Banking